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Access Code?

Framar

SPFG, Supreme Picture Framing God
Two months ago a new customer brought a cool old frame for me to restore, payed half down, and told me to take my time - he wanted it done right.

I finished it about a month ago but I have not been able to call him because every time I try I get a message that says I need an "Access Code." The number he left is 10 digits, beginning with 917. Is that an area code or what? What the heck is an access code? Is this something all you phone-savvy younguns know about that us old farts do not? I have tried dialing it both with and without the "1."

Of course he keeps phoning me to ask if it is done yet - but he calls when I am closed and leaves that same phone number.

Wouldn't you think he might be wondering why no one ever returns his calls?

Or am I just totally out of the loop here. :help:
 
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PaulSF

PFG, Picture Framing God
You might try calling the phone company and asking them.
 

Mike Labbe

Member, Former moderator team volunteer
How interesting.

Did you try 1234 as a code, just to see what might happen?

Are you calling from a phone number that has caller-id blocked?

I know with my phone system at home (Viatalk), I have it set up NOT to allow out of area/country or private callers. It tells the caller this, gives a random code, and asks them to type it via touch-tones. This gets around/confuses the automated computer calls, and if the person puts the code in it UNBLOCKS the caller-id too. Could it be something like this?

If caller-ID is blocked by default, I would also try UN-BLOCKING it first. Try *82 917-xxx-xxxx In most areas, dialing *82 first will unblock the CID for just that one call. They may have some kind of misconfigured caller id blocking service or machine set up that doesn't have the proper greeting recorded.

Mike
 

Framar

SPFG, Supreme Picture Framing God
I do not have any extras like caller ID and such on my phone. I hear from others that when my number comes up it says State of AR (instead of State of the Art) and one guy wondered why the State of Arizona would be phoning him.
 

Mike Labbe

Member, Former moderator team volunteer
I'll try 1234 and the *82 tomorrow.

When I dial the number (either 10 or 11 digits) it rings a few times and then a bunch of awful static and then the message about the access code.
Does it sound like a fax machine?

If so, try faxing to that number instead :)

Could it be tty equipment for the hard of hearing?

Mike
 

Artrageous

PFG, Picture Framing God
Mar, 917 is an exchange code for many cell phones in the NYC area. I know many friends and customers with the exchange 917. Sometimes the voice prompt asks if you'd like to page the person (press 5) if you do it will display your number on his cell phone. The phone prompt will tell you the number it will be displaying on his phone and you must enter the number 1 if it is correct before it sends the page.
 

janetj1968

PFG, Picture Framing God
Normally an access code is one used to retrieve voicemail messages when calling remotely. (Suspect this especially if there is only a ring or two and no greeting).

If its a cell number, try having someone send a text message that says "your framing is ready!".
 

Framar

SPFG, Supreme Picture Framing God
The only message I get is Static and then the voice telling me I need an access code. No pager prompt or anything like that. No voice mail box either - or if he had such a sophisticated phone he would know that I tried to call whether I left a message or not!

I have had several experiences of trying to call someone, getting voice mail and figuring I'll try again later and then they phone me and say "Did you just call me?" Gives me the willies every time - just like the ones with caller ID who answer their phones "Hi Mar," when I call them.
 

Framar

SPFG, Supreme Picture Framing God
Janet - I like that idea - I will collar the first person in the door with a cell phone!

Are texts like emails that they have subject lines? Otherwise, since he won't know who is texting him - he will just delete it, won't he?
 

janetj1968

PFG, Picture Framing God
Janet - I like that idea - I will collar the first person in the door with a cell phone!

Are texts like emails that they have subject lines? Otherwise, since he won't know who is texting him - he will just delete it, won't he?
Cell phones normally aren't as spam-y as email. Most people don't ignore texts.

If their phone has a subject line put "Framing" for example...

Let the message say "Your framing is ready @ your company".

If you PM me the number, I'll send him the message for you.
 

prospero

SPFG, Supreme Picture Framing God
Can you record a personal greeting on your answering service?

"If that is Mr. Wotsit calling about his frame, please ring me during office hours as the number I have for you don't work. Anyone else, leave a message......"

;)
 

prospero

SPFG, Supreme Picture Framing God
OMG! Said something sensible.... I'll never forgive myself....:cry:
 

shayla

WOW Framer
Peter beat me to it. Your other customers will put up
with it, admiring your thoroughness, and he'll appreciate
it as well. It's worth a try.
 

artfolio

SGF, Supreme Grumble Framer
Isn't technology marvellous?

In the good ol' days you would just ring the friendly lass on the local exchange and say "can you connect me to Mt Whoosis" and she would push a long lead into a socket and away you'd go......
 

framah

PFG, Picture Framing God
The access code is there to stop weirdos from calling at all hours of the day and nite.

I had a friend of mine back in NJ who had to do this because she had someone who she had dated a couple of times was calling her thru the nite at all weird hours.

Unless you have the code you can't get thru. Once you punch in the code, your call will then go thru like normal.

Unfortunately, unless you give everyone else the code, no one will get thru.

It's usually a 3 digit number... hers was her birth month and day.
 

Paul N

In Corner
I had a friend of mine back in NJ who had to do this because she had someone who she had dated a couple of times was calling her thru the nite at all weird hours.


It's usually a 3 digit number... hers was her birth month and day.

What the.....I can't believe she told you about me!

Hmm, her birthday's month and day you said?? Cool...thanks pal!!
 

Framar

SPFG, Supreme Picture Framing God
I did it!!! I got thru to Mr. Wotsit!

Looked in the phone book and much to my surprise found a whole page of access codes! They were 7 digits, and then the 1 and then the 917 and then the rest of the number - I just started at the top of the page and kept dialing.

After doing this about six times I got lucky and finally one call went thru to a man's voicemail and I gave him my spiel.

About a half an hour later Mr. Wotsit phoned back - and would you believe he had never heard of an access code? He said people always return his calls, LOL - so maybe they are all under the same carrier or maybe everyone else is more tech savvy than either of us!

Thanks for your assistance!
 

janetj1968

PFG, Picture Framing God
So what the heck was the access code for????

And why are they in the phone book?

This reminds me of the little flukes that palm pilots like to do....like...if you scribble in this one spot...and then hit <n> <control> <backspace> it'll display an "e". (Okay, I made that one up, but there are lots of real ones.)

How the heck did you think of looking in the phone book?

I'm baffled. And I'm thinking you're awfully smart right now...
 

Framar

SPFG, Supreme Picture Framing God
Well, somebody said to call the phone company and I was looking in there for their number (I don't think you can call an operator anymore, LOL).

The access code allows you to talk to someone whose phone is in from a different "carrier" and it allows you to get thru to them without being a member of that carrier's network. Sorta like in the "newer old days" when someone would give you some kind of access code, which if you spent 5 minutes dialing it, you could call long-distance for free!

Whatever.

I am so frakking old I remember when my phone number was three digits (345).

*sigh*
 

David N Waldmann

SGF, Supreme Grumble Framer
I don't usually feel very old, but the other day a teenager was asking me what kind of computer games I played when I was a kid. I'm not sure if he believed me when I told him we didn't have computers when I was a kid... :shutup:
 

prospero

SPFG, Supreme Picture Framing God
:smiley: I found a stack of old "Practical Electronics" mags the other day. Circa1970. (I had a mispent youth of soldering little stripy things together.) In one was how to build an electronic calculator. This thing was about the size of a VCR (remember them.:p). The digits were displayed on rotating metal disk behind a little window in the case and moved by big solenoids. Imagine lugging that to school. Didn't work off batteries either.
 

Pat Murphey

SPFG, Supreme Picture Framing God
I did it!!! I got thru to Mr. Wotsit!

Looked in the phone book and much to my surprise found a whole page of access codes! They were 7 digits, and then the 1 and then the 917 and then the rest of the number - I just started at the top of the page and kept dialing.

After doing this about six times I got lucky and finally one call went thru to a man's voicemail and I gave him my spiel...
Wait 'til you see the $40 charge on your phone bill for dialing that access code! :D:D
 

MarkyW

SGF, Supreme Grumble Framer
I remember reading a story in the paper a couple years ago about people who collect old phones.

One day a delivery kid knocked on this guy's door to ask if he could use his phone, couldn't find the address he had to deliver to. (this, of course, had to have happened several years ago. If it were today, there's no way the kid wouldn't have his own cell phone. Or maybe he had a dead phone battery, or something.)

So the guy showed the kid to his phone. The kid stared at the phone as asked 'how do I make a call on this?'. He had grown up only ever seeing push button phones and this guy had an old dial phone.

To the kid, 'dialing' a number meant pushing the buttons. He had no idea how to actually 'dial' a phone.
 

Framar

SPFG, Supreme Picture Framing God
Before she moved into her new assisted living digs, my step mom lived in a house in a quaint little town that apparently did not yet have touch-tone service - this caused no end of confusion as she was always trying to press "1" or somesuch and we all kept trying to get her to listen to her phone making that dialing sound when she pushed the buttons.
 

Framar

SPFG, Supreme Picture Framing God
Now if I could only keep Verizon's minions from calling every other day, trying to entice me back into the fold. I re-entered that fold months ago now and yet they call....and call....and call.

Today a guy phoned and asked to speak to the person in charge of the Broadview account (my old phone company) - I told him that person had switched back to Verizon months ago, TYVM, and hung up.

Grrrrr.....
 

Framar

SPFG, Supreme Picture Framing God
The rest of the story...

Received a phone call today from a pleasant sounding young almost assuredly American gentleman who identified himself as being from AT&T. Mentioned that someone from my number had called an AT&T number last Tuesday and would I give him the name and address so he could send a bill.

HUH???
 

Rob Markoff

PFG, Picture Framing God
I remember dialing phone numbers-

Didn't you HATE people who had a lot of zeros or nines in their number?
 

Pat Murphey

SPFG, Supreme Picture Framing God
Received a phone call today from a pleasant sounding young almost assuredly American gentleman who identified himself as being from AT&T. Mentioned that someone from my number had called an AT&T number last Tuesday and would I give him the name and address so he could send a bill.

HUH???
Told you! Access codes are a routine way to use an alternate long distance service. Before my current unlimited plan with my telco, I used an access code for one of those 7 cent a minute long distance deals. I'm surpised that the charge for the call didn't just show up on your bill.
 

David N Waldmann

SGF, Supreme Grumble Framer
Mentioned that someone from my number had called an AT&T number last Tuesday and would I give him the name and address so he could send a bill./QUOTE]

And of course you gave him Mr Wotsit's name and address, right?
 

ToniaK

True Grumbler
Could there be a code to access the long distance service on your line? It may be the last 4 digits of your store's phone number.
 

Framar

SPFG, Supreme Picture Framing God
The rest of the story: Well....almost the rest.

Still have yet to receive the bill from AT&T but my customer came in today, loved his frame, paid cash and not only gave me money towards the phone bill (whatever that may end up being) but he also gave me a nice tip!
 

Paul N

In Corner
The rest of the story: Well....almost the rest.

Still have yet to receive the bill from AT&T but my customer came in today, loved his frame, paid cash and not only gave me money towards the phone bill (whatever that may end up being) but he also gave me a nice tip!
How about giving you his "real" and "free" phone number!!

You know, for when his check bounces......:p
 

shayla

WOW Framer
Still no bill from AT&T - you would think it could have gotten here from India in, what - almost 2 weeks now?
India's only mailman died last week.
 

Framar

SPFG, Supreme Picture Framing God
Got my Verizon bill in the mail today and the AT&T charge for the less than one minute phone call from Buffalo to New York City - $14.95.

Fricking $14.95!!!!!

Now I can hardly wait until next month's bill to see what the SOBs charge me for the less than one minute call to Facebook in California.

Oy vey.

At least now I will have the courage of my convictions to ask people with non-Buffalo phone numbers to give me their email addresses - I will never dial an access code again as long as I live so help me God.
 

Mike Labbe

Member, Former moderator team volunteer
Long distance within USA is usually less than 5 cents per minute, for the companies that still charge. (many plans and companies include free LD) $14.95 per minute doesn't sound right. It sounds like a case of "Cramming" fraud.

Were there any other names on that page of the bill? Check out these:

http://notes.kateva.org/2009/04/at-is-partner-to-phone-scams-that.html

http://www.ripoffreport.com/Telephone-Companies/United-Tel-LLC/united-tel-llc-and-at-t-unaut-4e4b9.htm

http://www.ripoffreport.com/Telemarketers/Enhanced-Billing-Ser/enhanced-billing-services-inc-8beez.htm

http://www.consumercal.org/article.php?id=1014

http://www.complaintsboard.com/complaints/united-tel-247mp3-c206565.html

http://classactionconnect.com/consumer-complaints/hbs-billing-services-telephone-bill-complaints-unauthorized-phone-charges/

I would definitely question it... That's crazy!
 
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