I'm having a problem with my bank and wanted to know how anyone else would handle this. 2 months ago I made $480 ATM depost at my branch. A few weeks later I get a call from an employee and she says that my and the other deposits made on this day at this ATM have been "misplaced" somewhere between the company that picks up the deposits and getting them to the bank. Did I have any records from the deposit? I tell them that once a deposit is credited to my account (I check online plus this was already on my monthly statement) I don't keep the receipts. Also, I don't keep records of who writes checks to me- don't get that many anymore but I don't know the names of who does...but I'll go through my sales book and see if any sales jump out that I can recall ( I run a Flintstonesque business-no computers- since I opened 22 years ago. Also a Framing/Needlework shop) This week after several calls telling them that I had nothing, they say that since I have no records they are taking that deposit out of my account. They will meet me 1/2 way and give me $200 of it. I told them that as far as I'm concerned this was a matter between them and their pick-up company. Now they're "thinking" about it. But they have to balance their books...yada yada Right now that is alot of money to me and I'm not willing to accept this. They have record of my deposit, when I made it, the transaction number and everything else the deposit rec't would have on it. Any suggestions? (Other than keep better records!!) Of course I will no longer use the ATM for deposits. Will probably change banks- I've pretty much been made to feel llike a bumbling idiot who lies about how much I deposit!