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Discussion in 'Picture Framing Business Issues' started by BSiegrist, Feb 26, 2010.

  1. osgood

    osgood SGF, Supreme Grumble Framer

    I get similar emails regularly! The scumbags sending them don't seem to have any idea how transport companies work. They are only interested in stealing money from anyone who gets sucked into their dumb traps!
  2. prospero

    prospero SPFG, Supreme Picture Framing God

    I regularly get mails pretending to be from banks asking me to 'confirm my personal details'. Some of them are from banks that I have never had any dealings with and some that I have had dealings with, but way back in the '70s. :icon21:
  3. Pat Murphey

    Pat Murphey SPFG, Supreme Picture Framing God

    I agree postrider is suspicious and the email sounds fishy, but both UPS and FEDEX use the post office for final delivery on their economy shipping. More than once I have received emails saying that they were unable to deliver on "real" shipments, but found the package on my porch - appears to be a glitch in their combined delivery confirmation process.
  4. Rick Granick

    Rick Granick SPFG, Supreme Picture Framing God


    I received the following email:

    From: Worldwide Express Mail Service <824.KP (at)desmoines.com>
    Subject: Tracking ID (G)AM79 629 077 9922 4139

    Order: VGH-5362-1849364548
    Order Date: Friday, 14 December 2012, 01:21 PM
    Dear Customer,

    Your parcel has arrived at the post office at December 20.Our courier was unable to deliver the parcel to you.

    To receive a parcel, please, go to the nearest our office and show this receipt.


    Best Regards, The FedEx Team.
    © FedEx 1995-2012

    Although it appeared to have the FedEx logo, the bad grammar made me suspicious.
    It was BCC'd to these addresses:
    framemaker064(at)att.net, framemaker19(at)sbcgobal.net, framemaker1(at)bellsouth.net

    Probably a scam, right?
    :kaffeetrinker_2: Rick
  5. wcox

    wcox CGF II, Certified Grumble Framer Level 2

  6. Jim Miller

    Jim Miller SPFG, Supreme Picture Framing God

    I'll bet the download would be invasive to your computer, and probably destructive.

    As a general rule I will not click on any link that is unexpected, looks suspicious, or comes from a source unknown.
  7. Larry Peterson

    Larry Peterson PFG, Picture Framing God

    I get these all the time. Definitely a scam.

    Typically they have company names that are close, but not the same as existing companies.

    Worldwide Express Mail Service??? What it the world is that. Throw in a FedEx name or logo and the user gets more confused. I have seen them with USPS and UPS variances also. They think that if they dazzle you with B***S*** you will open the attachment.

    Rule #1 of determining if its a scam; Look at the mail headers. They will tell you who it really came from.
    824.KP (at)desmoines.com plus whatever is in the headers will tell you the truth.

    Rule #2. No legitimate company will every send you an email with an attachment unless you have specifically requested it. If it has an attachment, 99.999999% of the time it is a scam. Never, ever open an attachment unless you absolutely, positively know what it is.

  8. Bob Doyle

    Bob Doyle SPFG, Supreme Picture Framing God

    Do you think it's destructive? The one I always get is in a zip file.... Nothing bad ever comes in a zip file does it?
  9. Larry Peterson

    Larry Peterson PFG, Picture Framing God

    Here is another example I just received. I have included the header so you can see that it is clearly a scam.

    Return-Path: <support_820@santaana.com> (Note: This is a parked domain owned my Reflex Publishing of Tampa, Fl)
    Received: from santaana.com (c-98-211-146-221.hsd1.fl.comcast.net []) (Note: this IP address is near Miami)
    by www.qualityartandframe.com (8.14.2/8.14.2) with SMTP id qBN91gIN022853
    for <larry@XXXXXXXX.com>; Sun, 23 Dec 2012 04:01:42 -0500
    Message-ID: <001c01cde139$2c868779$dd92d362@amy-PC>
    From: "Shipping Service" <support_820@santaana.com>
    To: <larry@XXXXXXXX.com>
    Subject: Tracking Detail (A)DFC49 310 921 0857 2877
    Date: Sun, 23 Dec 2012 A.D. 10:13:13 -0700
    MIME-Version: 1.0
    Content-Type: multipart/alternative;
    X-Priority: 3
    X-MSMail-Priority: Normal
    X-Antivirus: AVG for E-mail 10.0.1430 [2637/5480]
    X-Antispam: YES; Spamcatcher 6.2.1. Score 97
    X-AVG-Antispam-Info: 97,0,0,,d41d8cd98f00b204,support_820@santaana.com,
    CacheIP:none,Bayesian:0.5,0.5,0.5,Netcheck:none,DomainCache:0,MSF:not bulk,
    X-AVG-ID: ID26829233-6143EA83

    This is a multi-part message in MIME format.

    Content-Type: text/plain;
    Content-Transfer-Encoding: quoted-printable


    Order: VGH-7428-3728989500

    Order Date: Friday, 14 December 2012, 01:21 PM

    Dear Customer,

    Your parcel has arrived at the post office at December 20.Our courier
    was unable to deliver the parcel to you.

    To receive a parcel, please, go to the nearest our office and show
    this receipt.

  10. Larry Peterson

    Larry Peterson PFG, Picture Framing God

    While I was typing the previous post, I received another that was identical except it was from a legitimate real estate company in arizona. The IP was located in Illinois. The only commonality was that they both used comcast.

    Phishing at its worst.
  11. prospero

    prospero SPFG, Supreme Picture Framing God

    I still have a parcel waiting to be picked up somewhere in Arizona. :kaffeetrinker_2:
  12. wpfay

    wpfay Angry Badger

    I did have a USPS fulfillment of a FedEx shipment, but the tracking number information from FedEx was very explicit about this happening...there was no surprise.
  13. Larry Peterson

    Larry Peterson PFG, Picture Framing God

    That is FedEx's Smart Post where FedEx takes it part of the way and then turns it over to USPS for the last part. JCPenny and a bunch of others use this a lot.

    The tracking email is easily identified as a legitimate FedEx email. The only problem is that there is no more tracking once USPS gets it's mitts on it.
  14. Bill Henry-

    Bill Henry- SPFG, Supreme Picture Framing God

    No problem, Peter, Arizona is only a few miles from my house. If you send me $56.79, I'll pick it up for you. Glad to do it, pal.
    prospero likes this.
  15. Jeff K

    Jeff K CGF II, Certified Grumble Framer Level 2

    Whoa Bill. I'm in AZ. I can pick it up for $40
  16. Bob Doyle

    Bob Doyle SPFG, Supreme Picture Framing God

    Jeff, just charge $400 on the enclosed credit card and give the change to my shippiong agent. You can add $50 for yourself for the trouble. Thank you. [strike]Reverend Kennadee[/strike]
  17. Mark D

    Mark D CGF II, Certified Grumble Framer Level 2

    not again

    i've had this happen a couple of times since i opened my shop twenty
    years ago... SCAMMERS .. how annoying!!
  18. Andrew Lenz Jr.

    Andrew Lenz Jr. MGF, Master Grumble Framer

    I received this email message today and warning bells went off:

    "Hello Andrew, I am emailing to know the price of each black wooden Picture Frame Size: 8" x 10" with MDF backing excluding anything else. They will be hung and I want to the price of each to enable me understand how much I can afford at this moment. I await your response to proceed. Stay blessed.

    Pastor Mike"

    Now, figuring there was a slim possibility that it was indeed legitimate, I emailed back asking about quantity and whether he or someone else would be picking them up. (If it was being shipped, no way.)

    HE CALLED ME. SEVERAL TIMES. (I was out for lunch.) He wanted to make sure that I received his reply email message. He had a Nigerian accent and the line had overseas background noise. He told me that his shipping company would pick up the 200 frames he wanted.

    I very kindly told him that we had a policy of not shipping frames. He didn't give up . . . but neither did I. He hung up on me after I told him that "it's not for us."

    These scams aren't new, but to have the guy actually CALL is a new one for me and may be worth a warning to your staff who may not know better.

  19. neilframer

    neilframer PFG, Picture Framing God

    The one common thread with many of the scams is the "pastor" angle.
    They always like to try to include a church or a pastor to try to gain confidence.
    I like to string them along for a while sometimes just to waste their time.

    Give them the address of your local FBI office as to where they can pick up the merchandise.
  20. realhotglass

    realhotglass MGF, Master Grumble Framer

    Yes, they are getting cleverer.

    It used to be a general email asking for 'pricing of your products, so we can place an order', none of the usual back and forth that normally precludes a typical trade sale.

    Now, they are looking through websites, seeking specific products to ask about, and obviously gleaning names of owners / managers from various pages like About Us and Contact Us.
  21. mlmintz

    mlmintz CGF II, Certified Grumble Framer Level 2

    I used to get these scams (w/o the phone call) with some regularity. I am a firm believer in the smell test.
  22. Ylva

    Ylva SPFG, Supreme Picture Framing God

    It is certainly a new thing that they actually make phone calls, but I received one as well last week. Not a pastor, but same request (smaller qty frames, 80 of them) and asking if I accepted credit cards and would I ship.

    Hidden number, weird accent (ha...who am I to complain about accents....!!!) I politely told him that I do not handle business over the phone but he was welcome to come in to discuss framing needs.
  23. prospero

    prospero SPFG, Supreme Picture Framing God

    Good old Pastor Mike. He should have his own TV series. :)
  24. Fantzy Pantz

    Fantzy Pantz True Grumbler

    I had a similar thing happen a few years ago with someone that had the audacity to use a hearing impaired phone service in order to hide the accent. I became suspicious when the follow up e-mail said: "I use shipping my own company. Please email pricings please." :faintthud:
  25. Andrew Lenz Jr.

    Andrew Lenz Jr. MGF, Master Grumble Framer

    One time a few years ago I told them to call me . . . and I gave them the nearest FBI office phone number!

  26. sketchcalgary

    sketchcalgary True Grumbler

    Got my first one!

    Hey guys! HEY! I got my first framing scam email! :) Yay! I feel loved now!

    To: Sketch Art Supplies

    roy allan

    Hello Sir/Madam
    Am Roy Allen and will like to place an order on picture frames and i
    would be very glad if you would be able to assist me on this order,the
    details on the frames that i need is below Details:: Colour Silver
    size: 30 x 40 wooden frame with regular glass foam core or backing
    board Quantity: 45. I would like you to send me an email back with the
    pricing on the frames and then let me know your forms of payment and
    the turn around time.I would be waiting for your email with a quote.
    Thank You

    Akismet Spam Check: passed
    Sent from (ip address): (
    Date/Time: March 5, 2013 3:06 pm
    Coming from (referer): http://www.sketchcalgary.ca/contact-us/
    Using (user agent): Mozilla/5.0 (Windows NT 6.1; rv:19.0)
    Gecko/20100101 Firefox/19.0

    I told him it'll be $14,000. Here's his reply... typical scammer gibberish...

    "I will need you to get me a cost for pick up and shipping them on my
    behalf to my firm in Mongolia because am using for a project there with
    a recommended freight company.See below the details of the shipping
    company and the delivery address:

    Freight Company: Ana Shipping Lines

    Contact Details: anashippinglines@gmail.com

    Contact Person : Mr. John Hung

    Contact the shippers on the above email address with the weight of the
    units,the pick up address(your address) and the delivery address
    ;which is my branch address below :

    Rice Lmt.

    46 Baga toiruu 49
    Sukhbaatar duureg

    Please go ahead and email the shipping company now and get the
    shipping charges and send me an email back with the total cost for the
    shipping and units altogether so that I can pay you the total cost of
    the units together with the shipping cost with my credit card.

  27. tedh

    tedh PFG, Picture Framing God

    That was not spam. That was a genuine offer. Anyone on the G knows why.

    The next poster will tell you that the text did not include the word:
  28. Mike Labbe

    Mike Labbe Member, Former moderator team volunteer

    SHINNNNNY !!!! :)
  29. sketchcalgary

    sketchcalgary True Grumbler

  30. EllenAtHowards

    EllenAtHowards PFG, Picture Framing God

    [psst:] just in case you don't understand the 'shinny' reference, these scam letters always used to say that they wanted 'shinny gold' frames. Apparently someone clued them in, because I haven't seen this word in the come-ons recently. Kinda makes ya nostalgic....
  31. tedh

    tedh PFG, Picture Framing God

    Mike wins the prize as the POSTER OF THE DAY!!

    What's the prize? A Shinny gold frame, of course.
  32. sketchcalgary

    sketchcalgary True Grumbler

    Shinny shinny shimmy shimmy shaaaaaaaa!
  33. prospero

    prospero SPFG, Supreme Picture Framing God

    I'd send him a return email to say you are very sorry but you only work for clergymen.

    Mongolia eh?

    I just gooogled "picture framers mongolia" and got one in Ulaanbaatar complete with directions. ;)
  34. JRB

    JRB PFG, Picture Framing God

    A friend of mine a few years ago decided he was smarter than the scammers, he ended up in trouble with his bank, he had to close the account and go to court looking for relief. Total cost to him was a little over $3,000.00. A lot more happened to him over this, but what gets me, he knew it was a scam going in, he somehow decided he could out scam a scam artist.

    The best and only thing you should do with such "deals" is ignore them.

  35. sketchcalgary

    sketchcalgary True Grumbler

    Ooh I'll have to remember that for next time :)
  36. wcox

    wcox CGF II, Certified Grumble Framer Level 2

    There is old saying "you can't cheat an honest person." I know of a frame shop that not only fell for the con job once but fell for it twice, talk about being an IDIOT.
  37. Bill Henry-

    Bill Henry- SPFG, Supreme Picture Framing God

    Here’s a new one for me.

    Dear Beneficiary,

    I, AM, Mr. James Mark. the Director of Credit Bank Benin Republic. This is to bring to your notice that, I, have paid the registration fee of your ATM VISA CARD, because the ATM-card worth $2.8M USD has less a month to expire and when it expires the money will go into Government reserve. With that I decided to help you pay the money so that the ATM CARD will not expire, because, I know when you get your ATM CARD definitely you must compensate me.

    Now, your ATM CARD has been deposited with ATM card delivery center here in Benin Republic for delivery direct to your doorstep. therefore, I, want you to contact the ATM CARD DELIVERY COMPANY with your Full Contact information's where to deliver your ATM Card, so that they can deliver your ATM CARD to your destination address without any delay.

    Jimmie Mark goes on to ask for name, address, etc. along with the account number and password for my VISA card. What a jerk! He didn’t even ask for my Social Security number … so, I included it anyway just to make sure I get my $2.8 million.

    I had to look up where Benin is. At least Jimmie moved out of Nigeria.
    prospero likes this.
  38. Mike Labbe

    Mike Labbe Member, Former moderator team volunteer

    A new scam email today, probably making the rounds... IP traced to Arizona - but it's probably a proxy and actually from China.

  39. shayla

    shayla WOW Framer

    Thanks for the heads up.
  40. Framar

    Framar SPFG, Supreme Picture Framing God

    It is a sad commentary on life today that a great indicator of a scam in a so-called "business" inquiry is the closing - "God bless you." (PSW - scammers, it would make more sense if you called yourself a pastor, or a "reverend" to be throwing out random "God bless you" closings, but then, if you say you are a member of the clergy to gain our trust then we KNOW you are a scammer.

    Tsk, tsk, tsk.
  41. pete plastic

    pete plastic Guest

    No emails to report today, but just as a heads-up that you could be taken in person:

    Guy comes into shop, gets a couple readymades, wants to pay with a $200 money order--obviously expecting $150+ cash in return. He was told we don't accept money orders, cash or credit cards only. Said he doesn't have credit cards. Figured the loss of a $50 sale was better than the risk of the loss of $150 had the MO been fraudulent, so I told him he'll have to return with cash. He leaves--never returns.
  42. Edie-Omaha

    Edie-Omaha Guest

    Framing Scam!!!!

    This is Edie from Rick Anderson Gallery. We were just emailed what looked like a legitimate email for a customer that wanted to order 50...24X30 black empty frames with regular glass. Wants to ship to Haiti through his shipper. Wants account info so he can deposit a check to us!
    This is a scam so please be aware of emails or letters or phone calls like this. Said the guys name is John Wise. Please be alert.
  43. Framar

    Framar SPFG, Supreme Picture Framing God

    Re: Framing Scam!!!!

    I got the same email. Seems their grasp of English is strengthening. They probably read the Grumble to learn what they are doing wrong...
  44. framah

    framah PFG, Picture Framing God

    Re: Framing Scam!!!!

    I guess they have enough shinny gold frames.:icon11:
  45. tedh

    tedh PFG, Picture Framing God

    Here's what I got... Did you?

    Subject: Business Proposal to you

    The management of contemporary Arts Gallery in England requires your representation for our delinquent customers in your region. We are of the opinion that a reputable individual/company is required to represent us in order for us to recover monies due to our organization by overseas customers, and as well follow up with these accounts. In order to achieve these objectives your sincerity and good reputation will be required to handle this service.

    We understand that a proper agreement must be entered into by both parties.This will be done immediately we receive your letter of acceptance.

    Please provide;1.Your Full Names:2.Mailing Address(Not P.O
    BOX):3:Occupation: 4.Company name(If any)5.Age:Telephone Number:

    Yours affectionately,
    Dave Desmond(CEO)
    Contemporary Arts Gallery
    16 Maengwyn Street- Machynlleth
    Powys- SY20 8EB Wales UK
    Fax: +44 870 479 3702
    Email: artgallery1219@yahoo.co.uk


  46. Jeff Rodier

    Jeff Rodier SPFG, Supreme Picture Framing God

    Re: Framing Scam!!!!

    You guys are doing it all wrong.

    I had a customer UPS Overnight deliver her Amex card to me today. Haven't opened it yet but trust me there is no limit on it since they own a resort, golf course, several hundred rooms at the lodge as well as a catering & convention business. I only have 20 hours to use it so I have a bunch of decisions to make quickly. The car dealerships only let you use $1,000-$2,000 on a card so a new car is out. I wonder if the boat dealers limit the amount as well.

    Only problem is if I tear it up I will need to move to Nigeria where they do not pursue criminals the way we do here. I wonder if I can buy a large portion of Nigeria with a nice mansion on the land with the card.

    ...............the customer needs to fly into town tomorrow for a funeral and needed the card (replacement for a lost card) for a car rental. My store is a few miles from the airport so I told her to call when she lands and I will run the card over to the airport for her.
  47. David N Waldmann

    David N Waldmann SGF, Supreme Grumble Framer

    Re: Framing Scam!!!!

    And they only have the one credit card, huh?
  48. wpfay

    wpfay Angry Badger

    Re: Here's what I got... Did you?

    So, the Welsh are in on it now.
    Roboframer's got some 'splainin to do.
  49. Jeff Rodier

    Jeff Rodier SPFG, Supreme Picture Framing God

    Re: Framing Scam!!!!

    She tends to lose cards so she writes checks when she is somewhere that doesn't take Amex which is very common in this area. No telling if he has others but to rent a car she needs a card in her name present.
  50. prospero

    prospero SPFG, Supreme Picture Framing God

    Re: Here's what I got... Did you?

    Couple of red flags here..

    Why would a Welsh based company call themselves contemporary Arts Gallery in England? (And why is the 'contemporary' part of their title not capitalised?)

    Why would they assume "your sincerity and good reputation" and then ask for info which seems to prove they have absolutely no knowledge about you whatsoever? Apart from the e-mail addy.

    Also, it sounds like they want a debt collection agency not a framer. Personally I have enough 'delinquent customers' of my own without chasing other people's. :party:
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