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CPF exam concerns

Discussion in 'The Grumble' started by Karlee, Jan 14, 2013.

  1. Paul Cascio

    Paul Cascio SGF, Supreme Grumble Framer

    The fact that people are debating the meaning of a question, probably means it's not as clear as it could be, or that the answer is somewhat subjective. Creating a multiple choice test question is a lot tougher than it would seem. Writing an entire test is a huge endeavor.

    Poorly written test questions often have one or more of the following characteristics:

    1. The are ambiguous
    2. They attempt to measure somthing for which they are not well-suited
    3. They contain clues as to the correct answer

    The triple mat question could be labeled as at least one of those. Also, while few of us would use NG glass with a triple mat, it's at least somewhat subjective, and it also doesn't account for other factors, such as the the amount of contrast in the item being framed.

    Not only is writing a test question difficult, but writing the 3 wrong answers (assuming 4 choices) is really tough. The wrong answers can't be so obviously wrong that you can easily eliminate them. Good wrong answers make guessing more difficult. In theory, you could blindly guess at every answer and have a mathematical chance of getting 25% correct.

    A good test is one that evolves from feedback like what we've read in this thread. Every multiple choice test in all but a few time-tested fields needs to go through a feedback-review-modfication process.
     
  2. Bob Doyle

    Bob Doyle SPFG, Supreme Picture Framing God

    SO I am glad I peeked in here!

    I have read the debate, seen how the question in question has the wrong answer selected as correct.

    According to Jim, "the customer wants" triple mats and non glare. The framer gives the customer an inlay and non glare.

    That's wrong.

    The customer wanted triple mat and non glare, so why did the framer substitute an inlay? Granted for clarity of the image the inlay was a great option, but.... "the customer wanted" something completely different.


    And, an inlay does not have the same design effect as a triple mat. Not by a long shot. How about an open v-groove? You get the feeling of depth and the conservation qualities of a double mat?

    If the customer insisted, after a demonstration of the effect of non glare triple matting, then the "best" solution offered is 'b'. The better design is 'd', but to be in line with the customer's request you should do 'b'.



    So, to get the question right, Nicole was right all along. Pick the answer that the testers wanted to get, not what the customer asked for.... ;)
     
  3. Bob Doyle

    Bob Doyle SPFG, Supreme Picture Framing God

    Inlays are a good option, but when do you use them? And with all the options for glass why would you only use non-glare? If it was a matter of cost then do a double mat and CC. or double mat and UVNG.

    Inlays and Non Glare? I'd offer that option for installing into a thin rabbeted readymade, but would be hard pressed to offer it into a custom frame. You'd have to pad the back to make up the room you saved doing an inlay that you had to resort to because you didn't know of a better glazing option :)

    The "best" option for the uninformed framer, using techniques and glazing options from the 1970's would be 'd', the "best" option for the customer would have been to go to a more informed framer :)

    Anyone else think that if a customer came back to pick up their order, saw an inlay instead of a triple mat; anyone else think that you had lost a return customer? The customer would pay, take their work home, but I don't think they would come back in.

    Making a test is hard, very hard. And the critics are plentiful. Standardizing a test for framing would be ridiculously difficult and by the time you got through the standardizing process there would be no framers left to pay to take the test :) Thanks for being a good sport Jim. Does the section on using hide glue ask you how to best skin a rabbit? ;) Or is there a "gluten free wheat paste" answer? That would be a wrong answer right? :)
     
  4. nikfrz

    nikfrz SGF, Supreme Grumble Framer

    The question doesn't say that the customer wants a "Standard" triple mat, just a triple mat which can be an inlay.
     
  5. FramerCat

    FramerCat SGF, Supreme Grumble Framer

    Thanks Bob, that is exactly how I read the question. I would have guessed B because I had no idea the question was about the frostiness of the glass. I know that the farther away the non-glare glass is from the art the fuzzier the art appears and that is why we don't offer non-glare glass at any of my shops unless the customer specifically requests it. If a customer comes into my shop and asks for triple mats and non-glare glass they get triple mats and non-glare glass not inlaid mats.

    If Jim is saying that somewhere in the study material the answer is given to the question as stated then it is good to know that we need to just parrot back the answers that they want (like back in high school). It is also good to know that we will need to use the specific study information before taking the test and not rely on 20+ years of experience and education.

    I hope this doesn't sound like sarcasm or criticism of the system. I am sincerely saying that this is good to know so that I won't be frustrated by the test if I decide to take it. Thanks for this post and all the replies. I think this thread has been very helpful.
     
  6. RParrish

    RParrish PFG, Picture Framing God

    Understand this is a volunteer organization, nothing is set in stone, the test does evolve, but it is nobody's day job to sit there are work on the CPF exam. Cut the PPFA some slack, all the volunteers are doing their best!
     
  7. Mark D

    Mark D CGF II, Certified Grumble Framer Level 2

    Given the answer choices I would have
    chosen D but the question is poorly
    written. :shrug:
     
  8. EllenAtHowards

    EllenAtHowards PFG, Picture Framing God

     
  9. Paul Cascio

    Paul Cascio SGF, Supreme Grumble Framer

    I'm sure they are doing there best, but the people that raised their legitimate concerns were trying to help, so cut them some slack.
     
  10. nikfrz

    nikfrz SGF, Supreme Grumble Framer

    Poor Karlee. Hope we haven't scared her off!!

    Get in there, take the test, and Kick Butt!! We're rootin for ya! ;)
     
  11. susang

    susang SGF, Supreme Grumble Framer

    The good thing is you can get some questions wrong and still pass. I have no clue what my score was way back in 1991 was, and nobody ever asked me.

    I studied alot, took CPF prep classes and learned even more. Something right happened. I took it as an opportunity to market myself. Us framers need every chance that we can get. I'm sure that many of you who don't have CPF's could blow me away in framing-land. After 26 years I still don't know it all. The key is that I know to question and that I have the resources to find the answers. Also the certification board will listen. They've heard my "suggestions" quite a few times this year. They have great listening skills! Now I go into hiding as they pick committees for next year......

    Susan
     
  12. Sister

    Sister MGF, Master Grumble Framer

    I would hope there is or has been a review of the percentage of incorrect answers on each individual question. When a high percentage of incorrect answers are given for any particular question, it should be a red flag as to its reliability in testing.

    Just two-cents worth of information coming from a former educator.
     
  13. RParrish

    RParrish PFG, Picture Framing God

    Prove that I implied or made assumptions otherwise.
     
  14. Paul Cascio

    Paul Cascio SGF, Supreme Grumble Framer

    Stop pouting. Somone expressed concerns about the validity of a test question and you act like they're attacking volunteerism. Give it a rest.
     
  15. Grey Owl

    Grey Owl SGF, Supreme Grumble Framer

    The problem you are having is you are too smart! You are a genius, like Einstein!

    Einstein had the same problem when he had to take multiple choice tests. According to the tests, I have heard he had an IQ of less than 75. For example if a test asked what is 2 + 2, and two of the choices were 4 or non of the above", his answer would be "none of the above" because in non Euclidean geometry, the answer could be zero. He would over think the answer.

    I agree, some questions certainly appear to be ambiguous to me. For such questions I to try to figure out what they are really trying to ask and why, and answer it accordingly.

    And I believe one of the best reasons for having the certification program is to improve framer knowledge and requiring someone to read through the material (the referenced parts anyway) so they can have a better understanding; The actual test is somewhat secondary. For me, I have read all of the materials, and even taken the prep classes, and now know more than I used to. That is what is important.

    PS I'm glad I don't have to try to make up the wrong answers for a multiple choice test!.
     
  16. John Ranes II CPF GCF

    John Ranes II CPF GCF SGF, Supreme Grumble Framer

    Prepare yourself....

    Hi Karlee,

    I guess the easiest way to explain the contradictions that you have encountered is to simply remind you that 1) Lots of the written reference material is OLD - this really is a small industry after all. And 2) There indeed is more than one way to reach any goal.


    Glad that you are going for the CPF credentials. Developed in the 1980's the first sitting for the exam was at the PPFA Convention in San Francisco in 1986. Developed by PPFA with the ETS it was the first of its kind in our industry and despite criticism and confusing understanding, it has really done what it was designed to do: Raise the level of professionalism within the industry. It has indirectly made people read, expand their skills and understand the business more than if the credentials did not exist.

    When the whole industry gets better at what we do...we all win.

    Good advice, Russ.

    Indeed writing test questions is a more difficult task than you can imagine. Good multiple choice questions typically have a correct answer, a really obviously bad answer and at least one answer that has plausible elements to make it a consideration. If people who pass an exam tend to pick the wrong answer consistently on a Mulitple Choice test, the question is examined, and the answers are revamped or the question thrown out. This is why everyone's test for the CPF is a little different, in that the questions asked come from a larger pool of questions.

    In college I wrote a program that helped evaluate the validity of multiple choice questions. (Psych & Education major :) )

    You share that anxiety with many folks. I believe that if you read the books recommended on the reading list; if you have 3-5 years of REAL framing experience; and if you have attended seminars and classes within the industry that you will have an EXCELLENT chance of passing the exam.

    Typically it is those that have many years of experience but have never read any of the material that have difficulty or those that have read everything but have little or no practical experience.

    That's the idea - that anyone with the credentials is NOT necessarily an expert on all these subjects, but has a working understanding of the key principles and techniques used in our industry.

    Indeed the poor question that has been dissected to death on this thread... was simply a dated sample question. Yes... it probably should be updated, but it gives you an idea of the formatting and is just one of several sample questions.

    Good Luck on the exam Karlee!

    John
     
  17. Pat Murphey

    Pat Murphey SPFG, Supreme Picture Framing God

    Debate is fun, John, and since we're not allowed to do politics... :icon11:

    How to deal with that customer is an exellent topic... ...for a Frankenthread.
     
  18. Dave

    Dave SPFG, Supreme Picture Framing God

    I agree wholeheartedly.
     
  19. AnneL

    AnneL SPFG, Supreme Picture Framing God

    That's about when I took my test too. One of the first things I did after buying the frame shop. I joined PPFA right away, started taking classes and heard there was a Certification test available. I took it as a way to motivate myself to learn as much as I could about framing since prior to buying the shop, I had no experience in it.

    I don't remember what my score was but I came out of the test convinced I had failed. I took it at the Rosemont in IL in the morning, so I went to lunch right afterward. I had a really good waiter and he saw I was stressed and asked why. When I told him about thinking I had failed the test, he said he had just the thing and brought me a very chocolatey dessert. Great lesson there in customer service and upselling since I wasn't planning to get dessert when I sat down to eat.

    I did actually pass the test.
     
  20. Baer Charlton

    Baer Charlton SPFG, Supreme Picture Framing God

    Elaine Truman can't even take the test. She hasn't framed for three- five years first.

    (unless they threw that requirement out too.)

    As John Ranes points out.... writing a "Proper" test is harder than it looks.

    There are certain rules that I hear year after year . . test after test are disregarded.

    1. No trick questions. NONE. EVER.
    2. All questions are asked in a positive outcome format. No flopping back and forth
    (a negative outcome after five positives would be considered a trick question.)
    3. Clarity. The moment you have to stop and wonder "what are they really asking here?"
    you have lost clarity in the objective of the test.
    4. Clear simple language. Even general college level tests (and the Bar Exam) are written in
    a 4.2 - 4.8 level. (essentially a forth grade reading level.) Which still is confusing to some
    who speak English as a second language.
    5. No extrapolation or abstracts. Eschew obfuscation.

    To be fair, if they had the money, PPFA would hire a professional company to write the test.
     
  21. Paul Cascio

    Paul Cascio SGF, Supreme Grumble Framer

    Correct me if I'm wrong, but I think it's one year of professional experience.
     
  22. blackiris

    blackiris SPFG, Supreme Picture Framing God

    Let me be clear.. I in no way intended my question to offend anyone that has served with the PPFA and or volunteers for the organization.

    But, I guess it doesn't hurt to have a vast majority of people looking at this test from different angles....
    for example: I've been framing forever..... I might answer a certain question based on the experiences I've been through... a newbie framer would answer it completely different.
     
  23. Jim Miller

    Jim Miller SPFG, Supreme Picture Framing God

    Most framers work in isolation, without formal education, and have no way to know whether the experiences they've been through have made them the best or the worst of framers. The CPF program is the only self-guided education program in our industry to help framers learn the best methods and materials, and the exam only verifies their achievement. The MCPF exam extends the knowledge to practical applications.

    Years in the back room have little to do with knowledge and proficiency, and a newbie framer who studies dilligently can excel. Some framers make the same mistakes for years, simply because they never stumble upon a better way. My early mentor, a 30-year veteran framer, was among the worst framers I ever knew, but of course I did not realize that in 1988. An Australian once said that a 20-year framer could have 2 years' experience ten times over. He was right.

    The CPF exam consists of questions/answers taken from the best of our industry's books and articles, written by framers and others who do not work in isolation, but learn from others, research their topics, and come up with recommendations that work better. These methods and materials are vetted, verified and tested by knowledgeable others before and after they are published. The recommendations in respected books and articles represent a consensus developed by many over time, and not only the opinion of one person. There is no better authority, and the exam is routinely updated to keep up with advances.

    A framer could work a lifetime on his own, and never stumble upon a tiny fraction of the best ideas for methods and materials that have been accumulated from hundreds of framers over decades of experience.

    The CPF exam is a test of knowledge, not opinion.
     
  24. mbboston

    mbboston CGF II, Certified Grumble Framer Level 2

    I don't sell NG. If glazing can't provide good clarity and if it changes artwork appearance, it doesn't belong in our shop. I would always price CC and MG and let our clients make decision based on their budget.
     
  25. johnny

    johnny SGF, Supreme Grumble Framer

    Hey Karlee,

    I see that you're pretty new here and without many posts. In the event you're reading all this and thinking "Oh my, what did I start" I just want to assure you that you started probably the most civil and non-confrontational thread that's ever been here regarding the CPF test. It's a hot button topic.

    Just didn't want you to become shy because of it. I'd love to hear your opinion of the test after you take it.
     
  26. stcstc

    stcstc SGF, Supreme Grumble Framer

    do you not consider the Fine Art Trade Guild GCF something similar
     
  27. Jim Miller

    Jim Miller SPFG, Supreme Picture Framing God

    The GCF exam was a pretty good test of fundamental framing skills when I took it some years ago, but it was less comprehensive than the CPF exam. The main difference is that the CPF program is designed to be, first and foremost, a self-guided education program, and it is heavy on preservation methods/materials. For those who embrace the educational program recommended in the CPF Study Guide, the exam is almost anti-climactic.

    The GCF exam is a good test to earn the credential, but to my knowledge, the educational process leading up to it is not a planned program.
     
  28. Amy McCray

    Amy McCray SGF, Supreme Grumble Framer

    First let me say that wording test questions properly and finding feasible possible answers for multiple choice is horribly difficult. it is an area which is questioned and debated at every level of education.

    Having said that however . . .

    Based on the suggestion to not "read into" the questions, I would instantly choose B because it is what the Customer Wanted!! The BEST design solution ultimately has to be What the Customer Wants (unless you can educate them otherwise). But since the unless-you-educate-them-otherwise part is not one of the answer options, it only leaves What the Customer Wants.

    If D is the desired answer, then the question ought to have merely asked, "Of the following 4 options, which is the best design for using non-glare glass in a framing package?", thereby taking the customer's request out of the equation.

    If answers are merely regurgitated quotes out of outdated study guides, then I fail to see how that shows that the framer is knowledgeable and in command of professionally accepted framing techniques. How does that demonstrate that they are a better framer compared to non-CPF framers? How does the CPF designation really have the type of value that is desired?

    Please understand that I do realize it is not easy to compose questions that are not taken out of context or have too many different ways to be interpreted. And it is wonderful to have volunteers working hard to create a test. It is not an easy job.
     
  29. jim_p

    jim_p SGF, Supreme Grumble Framer

    I took the CPF exam at a Prometric testing center. The test software had a text box for "notes" with each question. I answered each question with what I thought the exam was looking for. If I begged to differ or if there'd be a different approach in real life, I'd note that in the "Notes" box. I don't know if anyone ever saw my notes, but it satisfied my occasional need to supply an essay answer to a multiple choice question :)

    (OBTW - Is Upson board even made anymore? It featured in several questions and was the first I'd heard of it. I gathered from context that it was generally undesirable for conservation applications, though...)
     
  30. EllenAtHowards

    EllenAtHowards PFG, Picture Framing God

    Upson Board. Fiberboard of varying thickness, used as the surface for visual enhancement such as paint or decoration...

    Apparently it was made by Niagara Fiberboard. I couldn't find any sources in a quick internet search.

    We stock chipboard in several thicknesses for architecture students, which looks and feels much like upson board. (I know this because I was one of the framers who used to mount needlework to it in the 80s)

    If someone came in asking for upson, I would show them this.

    So I guess that it is like linoleum. It is more of a generic term these days, instead of a brand name.
     
  31. Paul Cascio

    Paul Cascio SGF, Supreme Grumble Framer

    Volunteers are great, but there are companies that specialize in creating tests. Considering the amount of revenue generated by the tests, and other factors, it would make sense to employ one at least on a consultant basis. It would benefit everyone.
     
  32. Rob Markoff

    Rob Markoff PFG, Picture Framing God

    Do tell. :). Me thinks it isn't the panacea you are alluding to.
     
  33. RParrish

    RParrish PFG, Picture Framing God

    And we know how to beat a subject to death, if I do say so myself!
     
  34. blackiris

    blackiris SPFG, Supreme Picture Framing God

    Contrary to what you believe...... I'm not some back woods framer stuck in a cornfield. 15 years experience and training.
    Here's a little tid bit of info YOU might not be aware of.....
    A big named BB store also offers framing certification. What you dont know .. is that they test on the EXACT same material that the CPF test covers.. right down to the books and diagrams and everything.I'm not kidding you......same information.
    SO essentially I've already taken this test....... HELLLLLLL I've given the test to other framers and taught them the same info. I can honestly say........ I dont remember any twisted questions in that test. It was straight up info.
     
  35. Jim Miller

    Jim Miller SPFG, Supreme Picture Framing God

    Let's review that question again...

    Customer wants a triple mat and non glare glass.The BEST matting technique would be....
    A. standard triple cut mat with spacers between the mat and glass
    B. standard cut triple mat with no spacers between the mat and glass
    C. inlay mat with spacers between the matt and glass
    D. inlay mat with no spacer between the mat and glass


    Then you would answer that question incorrectly - not only for the purpose of the exam, but also for the purpose of providing the best design solution for the customer. The study Guide references not only explain why "D." is the correct answer, but also explain that offering better alternatives to customers is a standard practice of knowlegeable framers.

    Where did you get the wrong idea that the CPF program is outdated? It is updated every four years, so the Study Guide references and the exam questions are as up-to-date as the industry's publications allow. Moreover, recertification classes are designed to keep a CPF up to date.

    Why does this straw-man always appear in discussions about credentials? The CPF program has never been intended to demonstrate that a CPF is a better framer than a non-CPF. Rather, earning the CPF designation demonstrates that a framer's knowledge has improved, compared to his own knowledge prior to the study, and not necessarily others' knowledge.

    The CPF program is designed to help framers improve their body of knowledge, especially for preservation framing. Of course it is possible for a non-CPF framer to learn as much as a CPF, or even more, by studying diligently on his own. The wealth of educational information certainly is not proprietary. But considering that framers not inclined to seek education probably would not find the study references or know how to sort them, and considering that very few framers succeed in the CPF exam without first going through the recommended study process, it might be very difficult to demonstrate that a non-CPF would be as knowledgeable about framing in general, and preservation framing in particular.

    You have not described what you consider to be "the type of value that is desired". That sort of question often comes from framers who mistakenly believe the main benefit of the CPF designation is in marketing, but that has never been true. Whatever value of the CPF designation you consider to be desired, investing time and money to earn and maintain any framing credential is a personal matter for every framer to decide for himself. Ongoing, planned education is not for everyone. Earning framing credentials is not for everyone.
     
  36. Paul Cascio

    Paul Cascio SGF, Supreme Grumble Framer

    I didn't say it was a panacea, and far from an extravaganza, but at a minimum of $250 per examination, less testing center fees, it's a major source of revenue. However, regardless of the income generated, don't you think it's quality, fairness, accuracy and validity should be of enough importance to want to do it right? The test exists already, so your not starting from scratch, simply fine tuning it make it as good as it can be.
     
  37. Jim Miller

    Jim Miller SPFG, Supreme Picture Framing God

    You need not defend your personal framing knowledge or skills. Since we are not well acquainted, my comments are about framers in general and I have said nothing about you personally. Anyway, as I explained above, 15 years in the back room of a frame shop probably would not assure success in the CPF exam, but 15 years of formal training could, if it is the right training.

    If one or more of the craft stores award their "Certified Framer" certificates on the basis of information taken from the readily-available CPF Study Guide, then they are headed in the right direction. Good for them. However, probably none of the craft stores would risk copyright infringement by copying any part of the CPF exam, and you may be mistaken to believe that a craft store "Certified Framer" has learned enough to succeed in the CPF exam.

    If that is true, then perhaps you can earn the CPF designation without any difficulty. Good luck on the exam.
     
  38. Bob Doyle

    Bob Doyle SPFG, Supreme Picture Framing God

    Here I am, :bdh:, but please reread that fist sentence.....
    It says triple mat. If the question was worded, "Customer wants three mats and non glare glass....." Then 'd' would be the obvious answer, and 'b' would be obviously wrong due to the clarity issues with non glare. An inlay is not the same thing as a triple mat. Not in any book, not in any frame order. Triple mats give a completely different look. For one, they aren't flat.
     
  39. Grey Owl

    Grey Owl SGF, Supreme Grumble Framer

    :bdh:
    Exactly; a Triple mat is what many want, because they want depth and an inlay mat is flat like it was printed on a computer.

    From a quiz standpoint if they want both, how can we distinguish to determine which is more important?

    It is kind of like saying, I want to be a billionaire (or even a millionaire) and I also want all my money coming from framing. Each Is kind of mutually exclusive.
     
  40. AnneL

    AnneL SPFG, Supreme Picture Framing God

    Actually, I've seen some computer generated, printed matting effects that from a distance look 3D. So maybe they should add an "e", which would be the best answer since a computer generated, printed mat would be flat but would look more like the triple mat the customer wants than an inlay mat.
     
  41. Jim Miller

    Jim Miller SPFG, Supreme Picture Framing God

    But a printed "mat" would be made by a printing process, not a framing process, so that probably would not find its way onto the CPF exam until the majority of framers have that sort of printing capability.
     
  42. RParrish

    RParrish PFG, Picture Framing God

    The test cost $225. Every chapter must offer it at least once a year, since I have been involved with the Great Lakes Chapter, the average has been about 1 person a year taking it, probably much the same elsewhere, hardly a source of revenue.
     
  43. Baer Charlton

    Baer Charlton SPFG, Supreme Picture Framing God

    And heavens forbid that we should ever tell a youngin about something as
    passe as a French mat. And lets not bring up Don Schuller's favorite.... the applique....

    and then there is the pedagogical approach to this long back and forth on
    one question . . . that probably is representational, but does not appear on the
    real thing.....

    it's one stinking question..... you get to miss a whole bunch... and still pass. STOP worrying.

    It's not like it was Rocket Science, or your customer's falling apart silk Dollie.
     
  44. AnneL

    AnneL SPFG, Supreme Picture Framing God

    Just pointing out the absurdity of the whole debate on this one question. :D

    Baer, are you saying you consider me a "youngin"? If so, awww, thanks. :eek: There are mornings when I don't feel that young anymore. Too much hurts.
     
  45. HB

    HB SGF, Supreme Grumble Framer

    re
    Customer wants a triple mat and non glare glass.The BEST matting technique would be....
    A. standard triple cut mat with spacers between the mat and glass
    B. standard cut triple mat with no spacers between the mat and glass
    C. inlay mat with spacers between the matt and glass
    D. inlay mat with no spacer between the mat and glass

    The question:
    a: Informs what a customer wants.
    b: Asks the testee(is that a word?) for the best matting technique.

    If D is the best matting technique, in my opinion it would be making an assumption that:
    a: Customers wishes are not as important as the framer's penchant for a clear image since using D only kinda looks like a triple matte
    b: That clarity is more important than conservation since using D requires the art to be much closer to the glass

    While I applaud the work that goes into making the test, I can't agree with anyone that this question can't VERY EASILY be improved.
    Its a question that would stump me, make me nervous, & take more of my time.

    None of these affects, improve the tests ability to diagnose my framing knowledge.
    They may diagnose my patience, my nerves, self control etc etc.

    Multiple choice questions need to be very clear.

    If we are testing whether or not the framer knows about the decrease of clarity when going from a single matte to a triple, why not simply ask:

    Customer requests a triple matte & non-glare glass. A framer should discuss:
    a) The acid of the non-glare glass damaging the artwork
    b) The softening image effect due to the extra matte thickness
    c) The extra pressure created by the three mattes on the non-glare glass
    d) The extra reflections caused by the extra matting

    I found many of the questions to be as confusing as the one we are discussing.
     
  46. Paul Cascio

    Paul Cascio SGF, Supreme Grumble Framer

    This is just a terrible question with respect to testing knowledge. It's too subjective and poorly worded. It really has no place in an exam.
     
  47. Baer Charlton

    Baer Charlton SPFG, Supreme Picture Framing God

    Anne, waking up in the morning so stiff it is hard to get out of bed,
    pad into the medicine cabinet to take 8 aspirin, and down to the
    coffee to wait for them to take effect.......

    is always better than the alternative.

    Us children need to stick together... cuz if we let go, we wobble
    then fall over.
     
  48. Rob Markoff

    Rob Markoff PFG, Picture Framing God

    Thank you for sharing. At least ED doesn't seem to be a problem :)
     
  49. Baer Charlton

    Baer Charlton SPFG, Supreme Picture Framing God

    Rob, you are sitting in the OTHER steam room......
     
  50. Terry Hart cpf

    Terry Hart cpf SGF, Supreme Grumble Framer

    That's good to hear. Back when I took it we weren't given any of that.
     
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