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"Do Not Call" and telemarketers

Discussion in 'Picture Framing Business Issues' started by Bill Henry-, Mar 4, 2009.

  1. Bill Henry-

    Bill Henry- SPFG, Supreme Picture Framing God

    Ordinarily, I don’t read those extra “informational announcements” that seem to come in every utility bill (I just stuff it back in the return envelope), but the last one I got from my phone company had some info that I’d never thought about.

    Even if you are on the “do not call” list or have your outgoing phone ID blocked, when you dial a toll free 800 (877, 888, etc.) number or a pay-per-call 900, 976, etc. number, your number is not blocked and can be used for telemarketing.

    The FCC has determined that since the cost of the 800 numbers we are calling are being paid by them that they have the right to our ID information.

    You can still ask the telemarketer to place you on their “do not call” list, but whether they have to comply is something I can't figure out.
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  2. Mike Labbe

    Mike Labbe Member, Former moderator team volunteer

    DNC is only for residential phone numbers, and many things are exempt.

  3. AnneL

    AnneL SPFG, Supreme Picture Framing God

    I never understood why it was only for residential numbers. Getting calls from telemarketers at work is a waste of my time when I'm working. I'd rather waste my work time Grumbling.
  4. Bill Henry-

    Bill Henry- SPFG, Supreme Picture Framing God

    Even though the DNC is not supposed to be for businesses, I signed up anyway. I figured that it couldn’t hurt. I don’t think they check too carefully.

    After I signed up, the nuisance calls dropped off dramatically.
  5. PaulSF

    PaulSF PFG, Picture Framing God

    Well, the major abuser in terms of nuisance calls, hands-down, is my local telephone company. So I'm f**ked.
  6. Paul N

    Paul N In Corner

    I seek advice from the genie called Caller ID.

    If she (yes, it's a she) says Out of Area, Merchant Services, Yellow Book R Us, Your "Local" Phone Company, Reverend Bendover from Nigeria, etc. I never answer.

    That cuts down on unwanted calls, substantially.
  7. David N Waldmann

    David N Waldmann SGF, Supreme Grumble Framer

    As I understand, "out of area" or "no name available" simply means that the equipment initiating the call does not provide the information to the system. I would say that AT LEAST 10% of our legitimate calls do not have name information. I can't afford to ignore those, even in the best of times. Part of the reason we get so many may be that the majority of our calls originate from outside our region(?).
  8. Jay H

    Jay H PFG, Picture Framing God

    Also any call generated from our hospital and my neighbors cell, the dectective, doesn't show a number. After months and months of dealing with Crescent Processing, I finally resorted to telling them to please send their manager. I added, "I have told this company that I don't want their product at least 400 times and maybe telling your manager face to face would be more effective." They said, "ohh good it will only take a few minutes." I said, "It won't take that long to clear this confusion up." They said they wouldn't be sending anybody. I was just venting and didn't really expect them to stop calling. However they did! It really worked.
  9. couture's gallery

    couture's gallery PFG, Picture Framing God

    the last one I got from India yesterday asked to speak the owner..I told them both owners were out of town..in fact, I told them theat the owners had gone to
    India to look for telemarketing jobs.
  10. Beveled

    Beveled SGF, Supreme Grumble Framer

    Yeah! I love that!

    A friend of ours loves to toy with these people. He will talk to them in weird accents and frustrate them until they hang up.
  11. Jay H

    Jay H PFG, Picture Framing God

  12. Paul N

    Paul N In Corner

  13. Paul N

    Paul N In Corner

  14. PaulSF

    PaulSF PFG, Picture Framing God

    OMG, the part about the donation is priceless!!! "Naw, I couldn't take anything from him"
  15. PaulSF

    PaulSF PFG, Picture Framing God

  16. Greg Fremstad

    Greg Fremstad MGF, Master Grumble Framer

    If the callis automated, you can dial "2" and sometimes you will get a reply that you have been removed from their call list. I've tried it a lot and it seems to work.

    They are probably still working the scam of taping your responses and taking any "Yes" you say and re-recording it to prove that you DID want that thing that they are offering. I always be careful to reply "that is correct" or some such that can't be construed as a "yes"
  17. HangingAroundHoover

    HangingAroundHoover MGF, Master Grumble Framer

    I get atleast 10 calls per week from ATT trying to upgrade my dsl service. This has been going on for about 6 months. I called all the way up the chain of command to no avail. I'm on their internal Do Not Call list but it doen't seem to deter the minions at the at&t phone banks. Yesterday a att rep came in the shop and asked to talk with me about upgrading my dsl. While he was there I got a call from at&t wanting to upgrade my dsl. It's getting very old. I drop At&t if I thought it would reduce the call but I know it would only encourage them to call more often. Iv'e thought about billing them each month based on the number of times they call me.
  18. MarkyW

    MarkyW SGF, Supreme Grumble Framer

    If they cut and paste your "that is correct" after they say "you're sure you want to buy our product", it would still work for them as good as a 'yes'. What I do is answer the question as a complete sentence, i.e. they say "are you the owner?". I say "I am the owner". "do you sell frames?"...."I sell frames". You get the point. They can't cut and paste that to make me sound like I'm ordering their whatever.

    But, even with that, I've been thinking that it's just too easy to slip up and let a 'yes' come out by accident. So anymore, if I know it's a telemarketer, I just say "no, not interested" and hangup.

    Someone earlier had said they don't answer the phone depending on what comes up in the caller ID. Has anyone else noticed that that is getting trickier to do? For example, I got a call the other day that the caller ID had 'private' for the number and name, the same as I would get for a customer with an unlisted number. You've got to answer something like that. Or I've gotten the city and then number in the caller ID just like I get when my friend calls me on his cell phone. Now, the area code and the city are out of my local area, but I have had customers call on their cell that had recently moved here. So you've got to answer something like that, too. I got a call just now, supposedly from Discover card, but I could hear kids in the background and somebody burped. :faintthud:I don't know if that was legit or not, but I said 'no, not interested' 3 times, then just hung up as he kept trying to talk me into their deal.
  19. UzZx32QU

    UzZx32QU Administrator Staff Member

  20. Candy

    Candy SGF, Supreme Grumble Framer

    My DH took a call from a phone telemarketer. He let her make her pitch and then said, "No thanks, I don't have a phone." She said, "Oh, ok", and hung up on him.

    We still wonder if she was ever smart enough to figure that one out. :D :D :D
  21. Bogframe

    Bogframe SGF, Supreme Grumble Framer

    I've been getting the same d*mn recording from the same d*mn company with the same d*mn phone number once a d*mn week for three d*mn months now. Every d*mn time I press 1 to speak to a rep, and every d*mn time I tell them I'm on the d*mn do not call list and I want to speak with their d*mn supervisor. Every d*mn time I say this, they hang up, and I'm getting d*mn tired of it. Every d*mn time they call, I report it on the d*mn Do Not Call Regisrty website, but so far they haven't done a d*mn thing.
  22. Bill Henry-

    Bill Henry- SPFG, Supreme Picture Framing God

    Come on, Seth, don’t hold back! Tell us what you really think. :p
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