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GMail Switcheroo

shayla

WOW Framer
Hubby just sent an e-mail to an insurance agent from his personal GMail account. Later, he noticed that it listed the sender as 'Shayla Grumble', rather than his name. Looked at his account, and although it shows his correct e-mail address address, his name is gone as the holder of the account. In its place is 'Shayla Grumble'. We can't figure out why. I do have a GMail, but I only sign in a few times a year, and that name's not anywhere on it. My main e-mails are Yahoo, and even then, one sent from my Yahoo Shayla account doesn't have that name combination. We're mystified as to why it happened, and can't get it to change. He wondered if I had tried to sign into my GMail, but I haven't. Nor have I signed into his.

It brings to mind a Facebook glitch from several years ago, where a few people around the country signed in, then popped up inside the accounts of complete strangers. The only time I've used the name Shayla Grumble was in a GoFund Me donation a long time ago, and perhaps as the ending of a few private notes here. Could this kind of thing, where your account suddenly has another name, ever be caused by hacking or a virus? He's going to change his password, but is that enough?
 
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shayla

WOW Framer
Had him send me an e-mail from that account, and it shows his name. So, we think it's only when he's signed into his account that it shows the attribution error to him. Still can't figure out why, but we're changing passwords.
 

Mike Labbe

Member, Former moderator team volunteer
He probably has your contact info saved from an email that came from the grumble, which would have renamed you to that. I believe the problem is just in the contact list of that computer, not with the email account itself. Outgoing should be fine/normal.
 

shayla

WOW Framer
He probably has your contact info saved from an email that came from the grumble, which would have renamed you to that. I believe the problem is just in the contact list of that computer, not with the email account itself. Outgoing should be fine/normal.
Thanks for your response, Mike. It's really weird, because it's not just the heading of an e-mail he was sent. That name has replaced his on his GMail account. We are glad that at least it's not going out that way.
 
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