wow, i wonder what would have happened if i hadnt mentioned my price structure. thank you for all the advice. I believe i will slowly increase my pricing to reflect local storefront pricing. i did start this to make money, and i take great pride in my framing and customer relations. you guys are very passionate about what you do or you wouldnt be so touchy about pricing. the reasons i started as home based was anyone opening a new venture in this economy is either very confident or has a screw loose!. the other reason is health issues that make working by appointment ideal, as well as customers getting an uninterupted design experience. i guess i need to be patient, continue producing excellent framing, never stop learning and growing, and try new things in marketing. if i offended anyone it was not my intention. sincerely Ian Phillips.