Well, I've searched the archives and found some of the old topics, but there was reference to a letter from 3M and the only one I found was from a tech service **** that said "Wow that's strange" Does anybody have a link to the post? What about 3M's # I just had a customer call and bring in the piece. It is the strangest thing I've seen. There is also a white bumper in one corner and it's fine. The customer is NOT HAPPY!