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Paperwork

Discussion in 'Picture Framing Business Issues' started by Kerry, Sep 16, 2007.

  1. brian..k

    brian..k MGF, Master Grumble Framer

    I gotta say I like the fact that Wizard isn't rushing this product to market. It says something about how much care they are puting into the product. Or it sucks and they don't want anyone to see the big gaping holes in the programing. I like to think they want it done right though.
     
  2. Smile with Style

    Smile with Style CGF II, Certified Grumble Framer Level 2

    IF interface available now

    Well over a year ago, developers with Wizard and FrameReady worked together to create a seamless interface between Wizard's IF, CMC and FrameReady POS software.
     
  3. Jerry Ervin

    Jerry Ervin PFG, Picture Framing God

    Carol

    Is it a completely different version or an add-on to what we already have?
     
  4. Smile with Style

    Smile with Style CGF II, Certified Grumble Framer Level 2

    FrameReady and IF

    Hi Jerry,

    It is available in FrameReady versions 6.0 and higher. (I think it may even be in version 5.6v5?) Look on the Work Order screen. You will see a small grey IF button beside the CMC button (near Frame1). This button launches Integrated Framer. You should have IF version 3.2.2.

    We have a video on our website to show how the interface works. It is item #2 under Advanced Techniques.
    http://www.frameready.com/tutorial/index.htm
     
  5. Kirstie

    Kirstie PFG, Picture Framing God

    No one is touching my mat storage! But you can take me out to lunch ;)
     
  6. JPete

    JPete <span style="color: red"><b><i>Charter Member</i><

    Demos can be confusing. Just to muddy the water, I'll say choose one of the top two, set it up and don't look back. Kristi I would think the size of your shop, that it will pay for it in a month or two.


    We are a very small Mom & Pop operation for over 30 years. The Wizard and the POS are things I'll not give up.
     
  7. Jay H

    Jay H PFG, Picture Framing God

    I dunnoJPete. I used the 2 minute method of selecting POS software. That was I d/l a demo and ran it. If I couldn't make heads or tails out of it in 2 minutes, I deleted it. I couldn't be happier with my choice.

    Carry on.
     
  8. Sipapu

    Sipapu Grumbler in Training

    POS option

    Rather than a full blown POS, I use an Access Database program that I designed - very simple, but keeps track of inventory, order status, customer details, figures price by size, moulding, add-ons. It is about the same as filling in a hand-written orderform and then prints out the entire order details for the customer and the backroom. Requires one stand-alone PC ($500.00) and a printer.
     
  9. Jim Miller

    Jim Miller SPFG, Supreme Picture Framing God

    Some framers do that. I was going to do that in 1994. Then I realized that would bypass the Number One Benefit (in my opinion) of professionally developed POS software: Pricing and product management.

    Twice a year in the old days, I used to spend about a week recalculating and rewriting my price lists, and re-coding mat and moulding samples. My shop labor rate back then was about $40 per hour as I recall, which means I spent about the price of professional POS software every time I revised my prices....twice a year.

    With my professional POS system, I can download all of my suppliers' prices on a daily basis. Delaying price revisions a few months can be costly.

    Other POS features you may be missing...

    Can you use a barcode scanner with your program? I love that feature because it gives a very professional impression to customers. Can you network your program to multiple computers? Can you extract all of the reports you want? Can you quickly & easily modify the descriptions and prices for labor items, such as special mounting options? Can you add fixed fees for things like mats and moulding? That is, in addition to the price of the mat, you could add a fixed fee of, say, $5. for large mats. In addition to the per-foot price of moulding, you could add a fixed fee of, say, $15 to cover setup and cleanup.

    Because anyone can buy a professionally-built computer with whatever features they need, along with a warranty and technical support, most of us would not try to build a computer from scratch or from parts. I believe it would be equally impractical to create our own point-of-sale software. Being able to do that would not make it the most desirable or practical alternative.
     
  10. Smile with Style

    Smile with Style CGF II, Certified Grumble Framer Level 2

    Shopping Methods

    Jay, your 2 minute method doesn't surprise me. Men and women shop differently. Women will try on 6 dresses and buy one. Men will buy 6 shirts without even trying one on - let alone opening the packaging. We even read the tags to see the washing instructions. We like to explore all the angles before making a decision. This explains why my husband never goes shopping with me; he is very wise.
     
  11. Pat Murphey

    Pat Murphey SPFG, Supreme Picture Framing God

    Jim,

    The days of difficult price updates for custom POS spreadsheet/database programs are over with email and/or down loadable lists. I spend very little time with timely updates. There is nothing you mentioned that I couldn't do with my own program. However there are some that are not necessary for my one man business, i.e. bar-coding would be a PIA with only one of my suppliers (LJ) coding samples. I don't need the inventory features - I order materials for each job. The only leftovers that I keep track of are mats and fillets - very easy to do manually. Big enough leftover mats are just stored in numerical order. I do also note the size of leftover pieces of Museum Glass on the boxes. A POS may be a good idea for most, but don't knock the value of a custom program for some.
     
  12. Jim Miller

    Jim Miller SPFG, Supreme Picture Framing God

    Please tell us more about this, Pat. I was not aware that you could get manufacturers' and distributors' price & item revisions by email or download.

    Do all of your suppliers offer this service?

    Is it free?

    Does the data come from all sources in a drop-in format for your program?
     
  13. Jim Miller

    Jim Miller SPFG, Supreme Picture Framing God

    Nielsen, Bainbridge, Crescent, and quite a few other suppliers barcode their samples. For my two suppliers that do not provide bar codes on their samples, I print my own and stick them on. There is a provision for that in the program I use, and most other professional programs have a similar feature.

    Barcoding can be a great advantage if you have mass-market framers in your neighborhood, as I do. Customers have learned that the framers in those stores have less frame-design experience and are less customer-friendly than we are. So, they like to come here for their frame designs, which we generally provide free of charge. Then they take our intellectual property (the frame designs they like best) down the street, where competitors could just enter the part numbers she wrote down from our samples.

    That used to cost us considerable wasted time, but not anymore. First, our prices are generally more competitive than they used to be; and second, samples are unidentifiable to customers.

    You can remove all the markings on your samples, except the barcodes. That way, customers can not write down your sample numbers. However, when we scan the codes, the numbers and complete descriptions come up in our program.

    I like to think of that feature as job security.:thumbsup:
     
  14. Mike Labbe

    Mike Labbe Member, Former moderator team volunteer

    The barcodes are also handy for gift items.

    They print on workorders and and customer slips, also. When a workorder is completed, we simply barcode scan it and the system marks it "DONE" in the calendar. When a customer comes in to pick up, we can scan either their slip or the workorder - to bring up the final payment screen.

    You dont HAVE to use barcodes, but they save some time. Typing gift, mat and moulding numbers in manually works, too.

    Mike
     
  15. Pat Murphey

    Pat Murphey SPFG, Supreme Picture Framing God

    Jim,

    I download LJ's price list. I receive email lists from Roma, Turner, Munn Frameworks and Forest Gallery (from whom I buy Presto, Studio and others). I got most of the lists by request of my Reps. My little POS has a field to enter wholesale and width for frames that I have to look up. I have several thousand frame samples without bar-codes - I'm not interested in the time it would take to fix that.
     
  16. j Paul

    j Paul PFG, Picture Framing God

    Pat, I'm not advocating bar coding or not, as I as yet don't have it.

    However as far as the time necessary to assign and attach bar codes to those several thousand samples, I bet you could do it one at a time as you actually use the sample. At the end of say 6 months or a year it would become self evident as to which one's are really being used and which one's are decorating the wall.
    Just a thought!
     
  17. Mike Labbe

    Mike Labbe Member, Former moderator team volunteer

    I would guess that a very small percentage of shops use barcodes (like 5-10%?). We do, and while it is a time saver - its not a necessity.

    It's possible to also type in the item number to get this week's price. ie: ST26101 (Studio 26101) B8511 (Bainbridge 8511) and so on. Most professional pricing systems will accept either input(barcode/manual), in the framing/workorder creation/estimate screen.

    Some vendors barcode, others do not. As new samples come in, we put barcodes on the ones that need them. Some shops go as far as taking the vendor ID off the samples and just using the barcode - so the customer won't be able to write this info down to shop elsewhere.

    We all reach the same goal, just by different paths. None of them are necessarily bad, either :) (IMO)

    Best regards,
    Mike
     
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