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Pet Peeve - Business Emails

Larry Peterson

PFG, Picture Framing God
This is one that has bugged me for a bit; people who have a website but continue to use an amateur email address like aol, yahoo, hotmail and others that aren't gmail.

Maybe I will get flamed for this but I think that people with a website that have emails like imanamateur@aol.com or don't takemeserious@yahoo.com don't present a professional presence.

I own several domains and you can email me at all of them using larry at thepaperframer.com/magazinframes.com/newspaperframes.com and several others. I also have email accounts at all the bulk places; gmail, aol, yahoo, hotmail, etc. for those time when my paperframer emails get blocked.

Am I out in left field thinking using aol, et all for business is amateur hour? If you have a website like imaframer.com do you have an email address like owner@imaframer.com or do you use one of the bulk ones?
 
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Ylva

SPFG, Supreme Picture Framing God
I started out with a yahoo one. I don’t think anyone ever cared, as long as they could reach me.
Now I have one through my website.

No customer has ever commented. I don’t think they care or find me more professional, or less when I used yahoo.

I don’t think it matters as much as you think it does.

As a consumer, I don’t care much about that either, I certainly won’t draw conclusions on their professionalism
 

Larry Peterson

PFG, Picture Framing God
BTW, your comments on me being an idiot only count towards the email issue.
 

tedh

SPFG, Supreme Picture Framing God
I'm with Larry. I've had ted@canalgallery.com for 20.5 years.

But I also use a personal one for non-biz stuff.

And several pseudonyms for various reasons.
 

Rick Granick

SPFG, Supreme Picture Framing God
I have two email adresses through my local internet provider for my business. I also have a personal one there. However, I do also have a hotmail account and a yahoo account, both of which I use mainly for things you have to register for. I got these to try to avoid spam coming to my main accounts. As is turns out, the amount of spam on my main accounts and on hotmail has dramatically increased in the past year or so, while my yahoo account gets virtually no spam at all. Most of my customers seem to have gmail accounts nowadays.
:cool: Rick
 

artfolio

SGF, Supreme Grumble Framer
I always used artfolioframers@hotmail.com as my business email address and, like Ylva, I don't think the provider matters much to most customers so long as the name sounds professional and appropriate for the business.

The big advantage of using a portable email like G mail, Yahoo, Hotmail or its replacement, Outlook, is that if you ever change your ISP you don't have the chore of notifying a laundry list of correspondents.
 

i-FRAMER

MGF, Master Grumble Framer
I am with Larry. As well. If i see business@ I always wonder if this business is temporary or on the level.
Think about it. Anybody could register an email with your business at the start of it. then hijack your website by just inserting their email and no would suspect anything.
 

Larry Peterson

PFG, Picture Framing God
The big advantage of using a portable email like G mail, Yahoo, Hotmail or its replacement, Outlook, is that if you ever change your ISP you don't have the chore of notifying a laundry list of correspondents.
If you have your own domain it doesn't matter who your ISP is. I have changed server providers a few times over the years but my email always stays the same. Just switch the domain to the new server. With your own domain your email is forever - or for as long as you pay for your domain. .
 

shayla

WOW Framer
OK the current score is

Larry's an idiot =1
Larry's right = 0
Your scoring metric raises questions.

1) Is it required that Larry be either right or an idiot, but he can't be both?

2) Is it possible that Larry could be neither right nor an idiot?

3) Could Larry be half of each?

4) How many points are possible?
 

Larry Peterson

PFG, Picture Framing God
Your scoring metric raises questions.

1) Is it required that Larry be either right or an idiot, but he can't be both?

2) Is it possible that Larry could be neither right nor an idiot?

3) Could Larry be half of each?

4) How many points are possible?
Who am I, Schrödinger? ;)
 

Ylva

SPFG, Supreme Picture Framing God
I don’t think Larry is an idiot, he is just wrong. Lol

I do have my email through my domain now. I still have the old yahoo one as well and it directs it to my other email.

I have so many email addresses, personal and for various jobs, it is insane. Fortunately they all live on my iPad

Still use yahoo for personal. I do have a few gmail addresses as well

I truly don’t think it matters as long as your business name is in there somewhere.
 

Joe B

SGF, Supreme Grumble Framer
I kind of agree with Larry if I would have started out like that. When I first started I didn't have a website but did print cards with my email address on them. When I did get a website, somewhere around a year later, I already handed out my first supply of over 1000 business cards. I decided it was best to keep my email address as it was on that first set of cards. Now I have probably given out, heck, I don't know, oodles (1000s) of business cards and it sure doesn't seem to bother my customers or business any. I guess I won't try to fix something that isn't broke.
 

shayla

WOW Framer
I have one of each. Nobody's ever commented. Wait...maybe one person.

Years ago, I used my personal e-mail to send notes to customers. Got a reply from our history museum addressed to my nickname. I had no idea how the guy knew it, because we weren't friends. Finally figured out that dutiful me had filled in the 'nickname' slot when signing up for Yahoo, and everyone since had gotten them from that name. Still do, lol.... But only family and friends, now.
 

OZMetro

Grumbler in Training
I'm with Larry on this.. I even question the authenticity of customer e-mail requests when they don't look legitimate. With the increasing amount of SPAM and Phishing e-mails out there, having a legitimate and related domain as part of your e-mail address goes a long way I think!
 

Larry Peterson

PFG, Picture Framing God
For those of you with a website and a generic email (gmail, yahoo, etall), all of these allow email forwarding. You can print your new cards with your domain email and setup your generic email to forward to your domain email. That way you can transition painlessly.
 

cjmst3k

SGF, Supreme Grumble Framer
I have a variety of emails @ westendgalleryrva.com / westendframing.com / gerhardnesvadba.com and I think a few others floating out there. All land in my gmail, and when I reply, it looks like I sent it from that domain, not from gmail. It was not simple to set up but it works. ...aside from the 30 - 40 minute delay getting into my email.
 

dsaumkc

Grumbler
I've got both.. but I only put my "real" one on my cards. The 'hotmail.com, gmail.com" one's always looked a tad unimpressive IMO.
 

shayla

WOW Framer
At least with pet peeves, there aren't vet bills.
 

wpfay

Angry Badger
I don't have a web site though I do own a domain. I have used my bellsouth.net email (mismanaged by Yahoo) since the early days of dial up, and have a gmail account for business related communications. Neither points to my business.
I don't think you are wrong or right, Larry. I don't think that one solution is the answer. It really depends on the kind of business you have and where your customers originate. For online presence like yours, absolutely. For a retail shop in a high traffic retail area paying top rent, of course. For a specialized shop whose clients arrive via word of mouth, not so much.
Like Ylva, I've never had anyone, except the guy who wants to be my web site developer, mention it.
 

Larry Peterson

PFG, Picture Framing God
I don't have a web site though I do own a domain.
FWIW, you don't need to have a website to have an email using the domain you own.
 
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