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PPFA revamps Find-A-Picture-Framer website

Discussion in 'The Grumble' started by Cliff Wilson, Jun 17, 2013.

  1. FramerDave

    FramerDave PFG, Picture Framing God

    Those members need to check the information they have given the PPFA and make sure it's up to date. A good idea for everyone to do periodically.
     
  2. Mike Labbe

    Mike Labbe Member, Former moderator team volunteer

    Both of the above that are down are using network solutions a a registrar, and im unable to look at the WHOIS server for that registrar. It looks like they are experiencing technical difficulties. If so, there is currently a HUGE outage on the internet. They are one of the biggest players.

    Mike
     
  3. Ylva

    Ylva SPFG, Supreme Picture Framing God

    That must be it because I think Mira said her website was working?
     
  4. RParrish

    RParrish PFG, Picture Framing God

    Must be those #### GOOD OLE BOYS again ;)
     
  5. Ylva

    Ylva SPFG, Supreme Picture Framing God

    Bit grumpy old man there Randy?
     
  6. RParrish

    RParrish PFG, Picture Framing God

    Not a all, I see you drank the kool aid, WELCOME ABOARD! :smiley:
     
  7. Mike Labbe

    Mike Labbe Member, Former moderator team volunteer

    NSA? :)
     
  8. Ylva

    Ylva SPFG, Supreme Picture Framing God

    and I am not a good ole boy me thinks and thanks for the welcome ;)
     
  9. Mike Labbe

    Mike Labbe Member, Former moderator team volunteer

  10. osgood

    osgood SGF, Supreme Grumble Framer

    Good job people! I'm back!
     
  11. David N Waldmann

    David N Waldmann SGF, Supreme Grumble Framer

    The only persons names listed are those who are CPFs or MCPFs. Or, if the business name also happens to be the name of the person.

    There is only a place for a "web site", but really what it means is an http compatible link. If you provide your facebook address that can be listed there.
     
  12. mbboston

    mbboston CGF II, Certified Grumble Framer Level 2

  13. RParrish

    RParrish PFG, Picture Framing God

    From the page I copied with Nic's search area many of them have names listed, I would assume its an option.
     
  14. blackiris

    blackiris SPFG, Supreme Picture Framing God

    Isn't this information given when you join the PPFA???
    So they should have my name just like everyone else's.

    I've requested it to be added. Looks like they are going to have to go they their whole list and do it.
     
  15. David N Waldmann

    David N Waldmann SGF, Supreme Grumble Framer

    On the screen shot you posted I only saw two names, and both have certifications attached to them.
    :confused:
     
  16. Ylva

    Ylva SPFG, Supreme Picture Framing God

    hm, I am listed now, but not with my website???? Who do I contact?????
     
  17. Mike Labbe

    Mike Labbe Member, Former moderator team volunteer

    [HR][/HR]I emailed Nick Shaver on your behalf, to request the addition of www.artemiscustomframing.com to your record.

    Best regards
    Mike
     
  18. Ylva

    Ylva SPFG, Supreme Picture Framing God

    You are the bestest Mike :smiley:!!!!!!! Thank you so much.
     
  19. Ylva

    Ylva SPFG, Supreme Picture Framing God

  20. Mike Labbe

    Mike Labbe Member, Former moderator team volunteer

    That's odd because it should have appeared within 24 hours. I emailed Nick again, so he can check it out and fix it up.
     
  21. blackiris

    blackiris SPFG, Supreme Picture Framing God

    I emailed twice over a week ago.

    Is there someone else that handles this?
     
  22. Ylva

    Ylva SPFG, Supreme Picture Framing God

    Mike, thank you!!! Nic, have you heard yet if they can put your facebook page in there, instead of website?
     
  23. blackiris

    blackiris SPFG, Supreme Picture Framing God

    Absolutely no response whatsoever..........
     
  24. Mike Labbe

    Mike Labbe Member, Former moderator team volunteer

    Ylva,

    Nick responded to me in minutes, to confirm the changes were made to the database. There may be a technical issue preventing them from moving over to the new website, and it's being investigated today.

    Thanks for the heads up

    Mike
     
  25. blackiris

    blackiris SPFG, Supreme Picture Framing God

    Just sent ANOTHER email....... wonder if he'll respond to me as fast........ :popc:
     
  26. Mike Labbe

    Mike Labbe Member, Former moderator team volunteer

    The issue has been identified and resolved as of about an hour ago.

    Both should be working now. Does it look ok?
     
  27. blackiris

    blackiris SPFG, Supreme Picture Framing God

    Yep.also asked for my name to be added.

    So for anyone that wants to know...

    YES your Facebook page or website can be added. But it's one or the other .
     
  28. Ylva

    Ylva SPFG, Supreme Picture Framing God

    Perfect!!!!! Thanks for all your help Mike (and Nick).
     
  29. Mike Labbe

    Mike Labbe Member, Former moderator team volunteer

    ... and Renee, and Sheila, and Tensel, and Elaine. They were all working on this one, behind the scenes, to figure out why it wasn't displaying - although the info WAS put in. The mystery has been solved, and documented, so they won't have the same thing happen in the future.

    I'm glad that you followed up to see if was working, and caught it.

    Mike
     
  30. Ylva

    Ylva SPFG, Supreme Picture Framing God

    Ha, but there is only ONE Mike...but send my thanks to everyone and I am glad it has been resolved and I display beautifully now... ;)
     
  31. Ylva

    Ylva SPFG, Supreme Picture Framing God

    Mike, and others ;)

    Just something to consider....

    Right now you can only search by zip code, which is very nice if you know the zip code, which means people search within their own town and probably already know the frame shop anyway.
    If I want to search for an out of town framer, I have to find a zip code for that town first. I am willing to do that, but how many potential customers would? Sure, most people would only search within that 50 mile radius from their own town, but some might be trying to help a customer, or a friend, or look for other reasons.

    I think it would be a great addition to be able to search by city and state.
     
  32. Cliff Wilson

    Cliff Wilson SGF, Supreme Grumble Framer

    Click on "Detailed Search" and you can.
     
  33. Ylva

    Ylva SPFG, Supreme Picture Framing God

    I tried, and it's not working
     
  34. RParrish

    RParrish PFG, Picture Framing God

    Be sure to click on "EXACT PHRASE" to the right of the city. Otherwise there may be no PPFA members in the area.
     
  35. Cliff Wilson

    Cliff Wilson SGF, Supreme Grumble Framer

    Works fine for me. The results putting Gloucester in the City field are:

    Artemis Custom Framing LLC
    Gloucester, MA 01930-2708
    Business: Picture Framer Retailer
    more info...

    The Corner Cottage Frame Shop
    Gloucester, VA 23061-5136
    Business: Picture Framer Retailer
    more info...
     
  36. Ylva

    Ylva SPFG, Supreme Picture Framing God

    Hm, the Corner Cottage one does not show up for me....

    It seems it only works in the city itself, but not with a certain mile radius, which the zip code search does. I honestly think this is limiting the ability for customers to find us.

    How many of our customers do have the same patience though? Don't we want to make this an EASY process????


    FYI; I do believe in this findaframer website, but that doesn't mean there is no room for improvement. And yes, I understand that takes time.

    We want our customers be able to find us, right? That means we have to make it simple and easy, right?
     
  37. Ylva

    Ylva SPFG, Supreme Picture Framing God

    Aha, the corner one is in VA...not MA. I did my search as Gloucester MA

    But, when I search by zipcode (01930) I have the ability to put in a radius. Not so in the detailed search and that, to me, is a flaw.
     
  38. Cliff Wilson

    Cliff Wilson SGF, Supreme Grumble Framer

    agreed. there is a lot of room for improvement!
     
  39. Artrageous

    Artrageous PFG, Picture Framing God

    Cities with the same name in different states wouldn't be a problem with someone local, but could pose a problem for someone searching from out of the area. Perhaps city searches should also require a state being designated too.
     
  40. EllenAtHowards

    EllenAtHowards PFG, Picture Framing God

    First of all, I suggest changing the wording of the detailed search to "Detailed and International Search" When I looked at this before, I never even saw the word 'detailed', and when I just looked, I had to hunt a second for it.

    When I went to 'Detailed..." and just typed in Howards, checking the exact wording box, Howards didnt come up until I also typed in the zip code.

    And on a related subject, while we are talking searches, it would be very nice if people could search for a framer's name. I could use it to find out how to give Cliff Wilson a call. Or a customer could track down Sally Designer, now that she has moved to Faraway, Mass., but the customer loved her framing and would be happy to mail her print to her new shop.
     
  41. Cliff Wilson

    Cliff Wilson SGF, Supreme Grumble Framer

    We can look at adding names later. The "Member Directory" located under About Us on the ppfa.com site allows members to look other members up by name if you need that now.

    If you type "howard" in the name field and click on the search button below it does what you want without typing in the zipcode.
    When you just hit the Enter key it defaults to being like pushing the search button under the zipcode field. That's clearly a bug.
     
  42. Ylva

    Ylva SPFG, Supreme Picture Framing God

    I think the set up as it is now is customer unfriendly. People are used to a standardized search. The fact that you have to go into 'detailed and international' search in order to search by state/town is not how most searches are set up. First field is usually and or/or field, so search by zip or by city/state.

    I realize it would not be all that easy to change and it will take time. Just suggestions to make this better. Not saying 'do it right now or....' but I would assume input would be welcome. I hope.
     
  43. Pat Kotnour

    Pat Kotnour SGF, Supreme Grumble Framer

    I am a PPFA member who has a working shop and am listed with PPFA under my shop name. As far as I can tell, I am not listed on the find a framer site. Is there something we have to do to be listed?
     
  44. Cliff Wilson

    Cliff Wilson SGF, Supreme Grumble Framer

    Check with Nick Shaver.
    You might be entered as a vendor, which wouldn't show up.
    Nick can fix it, if that's what it is.
     
  45. Cliff Wilson

    Cliff Wilson SGF, Supreme Grumble Framer

    I think you're fixed now Pat.

    Check it out and let me know if there are still problems.
     
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