Is there any chance the temperature was really different from where you had it stored to where you removed the coating? Maybe that has nothing to do with it, but it comes to mind. (Bear in mind....I'm not one of the framing gurus, just another regular framer). Or I wonder if it froze on the way to you, and whether that would affect it? Or, if you got it in summertime, if it got really hot on the way?Thanks, Shayla. Naturally this happens when I am working on 76 frames, and naturally this happens over the holiday when no one is around at my distributor's or at Tru Vue. My solution is to use the heat gun to soften the plastic protective skin being mindful that I do not melt the plastic protective layer or the acrylic sheet itself. The whole time I am struggling with it I am thinking this is B stock. Some clever sales person sold this defective stuff...that is an ugly train of thought, forget that. I simply cannot believe Tru Vue's QA people would let this ridiculous material find it's way to a framing business.