About 30 min. before close a lady walks in with a 16x20 ish painting on canvas board. She said that last night it fell from the wall. It not only scared them to death thinking somebody was in the house but fell onto a desk with several keepsakes. Many were damaged. This was what was left of the side still stuck to the frame. We pulled it out with about the same force that it takes to pull keys from a door knob. The piece now has D rings and a properly installed wire. It will last longer than all of us. The wire looks fairly modern. I wonder why she didn't take it to the shop that installed it? I should have asked if I thought about it.