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Shipping Fee Heads-Up

shayla

WOW Framer
Did you know that the U.S. Post Office charges $10.95 extra to ship packages with their 'Fragile - Special Handling' sticker? Just landed in a thread where the sender's customer had a mailman trying to collect that extra bit upon delivery. Another shipper commented that one of their customers was also asked for it upon delivery. There seems to be confusion as to whether writing Fragile yourself will result in the extra charge.

I came upon it while looking up shipping for art glass we're sending out of state. One article said that even though USPS sells insurance, they won't honor it for some extremely fragile items. (Even if they were well-packed). Tried to find their list of what they won't sell for, but no luck so far.

Anyone have experience with this?
 
888

shayla

WOW Framer
I just called our post office, and she said that it's only for the 'Fragile - Special Handling' service, and that just writing Fragile on the box won't result in the charge.
Good to hear that, but online comments have me wondering if it's applied differently, depending on who/where it's done. Best to call your area shipper, to be sure.
 

Larry Peterson

PFG, Picture Framing God
As far as I know, no one; not USPS, FedEx or UPS, will insure glass.
 

artfolio

SGF, Supreme Grumble Framer
Here in Australia I believe the posties regard a "fragile" sticker as a challenge:confused:

Legend has it that the Australian army used to test new equipment by posting it across the country in the belief that if it could survive that it was tough enough for battlefield conditions.
 

alacrity8

MGF, Master Grumble Framer
A proper shipping container is the key to a safe journey for the contents. In some/many cases the cost of packaging can exceed the cost of the contents.
A proper frame is the key to properly displaying art. In some/many cases the cost of framing can exceed the cost of the contents.
 

Pat Kotnour

SGF, Supreme Grumble Framer
Did you know that the U.S. Post Office charges $10.95 extra to ship packages with their 'Fragile - Special Handling' sticker? Just landed in a thread where the sender's customer had a mailman trying to collect that extra bit upon delivery. Another shipper commented that one of their customers was also asked for it upon delivery. There seems to be confusion as to whether writing Fragile yourself will result in the extra charge.

I came upon it while looking up shipping for art glass we're sending out of state. One article said that even though USPS sells insurance, they won't honor it for some extremely fragile items. (Even if they were well-packed). Tried to find their list of what they won't sell for, but no luck so far.

Anyone have experience with this?
I ship a lot through the PO and have found that there is little need to mark fragile on anything if the package is packed well. We use bubble wrap, with the Styrofoam peanuts around it on fragile items and have never had a problem with breakage, no matter how fragile. You are better off putting extra money into packing material, than to pay $10.95 more because it's marked fragile. I was also told that sometimes marking fragile on a box will cause drivers who are having a bad day to throw the packages a little extra hard.
 

shayla

WOW Framer
Hi, Pat! Happy to see you here. :)

We ended up sending it regular ground USPS. Each was packed in one box, inside another box, with lots of bubble wrap and packing peanuts. I read later that if a box gets wet, packing peanuts might dissolve and leave an item banging around, but hopefully, it stayed dry all the way to Arizona. I trotted all the options out to our customer, and she chose 'no' to special label, but yes to having me write FRAGILE all over. Hopefully, any feisty mailroom contrarians along the way had mercy.
 

Pat Kotnour

SGF, Supreme Grumble Framer
Hi, Pat! Happy to see you here. :)

We ended up sending it regular ground USPS. Each was packed in one box, inside another box, with lots of bubble wrap and packing peanuts. I read later that if a box gets wet, packing peanuts might dissolve and leave an item banging around, but hopefully, it stayed dry all the way to Arizona. I trotted all the options out to our customer, and she chose 'no' to special label, but yes to having me write FRAGILE all over. Hopefully, any feisty mailroom contrarians along the way had mercy.
I've never heard of the peanuts dissolving? I guess it never has been a problem for me because in 17 years I've never gotten a package that was wet nor have I had anyone tell me that their's came wet and damaged. I just ran some of the peanuts under water and all they did was get wet. I will leave them in water over night to see what happens. I'll let you know.
 

shayla

WOW Framer
I've never heard of the peanuts dissolving? I guess it never has been a problem for me because in 17 years I've never gotten a package that was wet nor have I had anyone tell me that their's came wet and damaged. I just ran some of the peanuts under water and all they did was get wet. I will leave them in water over night to see what happens. I'll let you know.
Good to hear. I'm guessing it depends on what kind you have. Plastic would keep its shape, but those made from wheat, corn, etc... might be affected.
 

Larry Peterson

PFG, Picture Framing God
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