Tried searching a frame number on Fotiou's website, but when I hit 'filter', it didn't come up. Called their helpline, and the phone lady kindly tried to help me. She figured out that the frame number had to be entered with upper case caps, and by holding 'shift', rather than the cap lock key, but even that doesn't work on mine. She was able to bring it up without being logged onto the site. Usually have no trouble searching sites. If she can bring it up fine, is something about our search system not compatible with their site?