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swooping mat on only 1 corner - wizard 5000

Discussion in 'Software, Computers, CMC's Techie Stuff' started by Donald, Dec 27, 2018.

  1. Donald

    Donald Grumbler

    As title says, I have a swooping mat on the down cut at the upper right hand corner only.

    I have a Wizard 5000 that starts the cuts in the lower left corner. The lower left corner, upper left corner are fine.

    When the head turns to make the downward cut for the upper right corner is where the swoop is. The head plunges then swoops outward slightly before continuing downward in a straight line. The swoop itself is only about 1" long.

    Lower right corner and finish back at lower left are fine.

    The same thing happens when cutting the outside as well. It swoops only on the downward path.

    This sounds more like a hardware rather than software issue since it's only in 1 corner.

    I've done the troubleshooting in the manual to check and reset the tension in the vertical cables and it's good from what I can tell (move head up and down the gantry to reset tension and make sure head stays in place.) The head doesn't fall when pushed to the top of the gantry and nothing appears too loose or tight.

    Are there other things I should be checking?

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  2. Donald

    Donald Grumbler

    I couldn't figure out how to edit the title. Wanted to add "solved" to the end of it so people would know what I did.
    Any way, found this on the Wizard website. Edited down for posting.
    Flares, Swoops, Hooks, Bumps and Feathers
    A flare is when the beginning of the cut flares out away from the opening. If the beginning of the cut flares out
    away from the opening, reduce the rotation value.
    A swoop is when the beginning of the cut swoops in toward the opening. If the beginning of the cut swoops in
    toward the opening, add to the rotation value.
    So after checking the config screen. There is a Master Rotation value that's factory set & then under the different configs like Normal Bevel, Reverse Bevel, etc... there is another rotation value. This is the one I was adjusting.

    Unlike other values that change in fractionals, the rotation is in whole numbers. Created a test 3x5 opening with a 6x8 outside. Lots of scrap mat and started with increments of 1, then moved to 2's after I got to 10 with no perceivable change. I ended up with a rotational value of 30 to get my bevels straight. Several mats later, I am very happy with results.

    Hope this helps the next person.


    Now my only problem is how to adjust the size when it cuts the outside. It's always 1/8" larger than the software says it should be eg: an outside of 8x10 comes out 8 1/8 x 10 1/8. So if the allowance is right it just fits, but usually I have to reduce the outside in the software an 1/8th in order to get things to fit. 7 7/8 x 9 7/8 = 8x10 after all is cut.

    I've followed the manual in creating a 3x3, not cutting the outside and measuring. I get 2" as the manual says I should, but cut the outside and it's bigger than it should be.

    I'll continue looking for answers, and will post if I figure it out.

    Last edited: Dec 28, 2018
    shayla likes this.
  3. shayla

    shayla WOW Framer

    Is this a Wizard that you own? Am guessing so. A couple more things that have helped us are to turn on the main Wizard computer about a minute after the black Wizard box, and to replace the cartridge that holds the blade. Doing these helped, but what helped most was Hubby giving it the once-over. He's pretty handy, so he went through, tightening and checking things. Since then, it's been good. I'm so non-mechanically inclined that I have a hard time grasping simple mechanical things. It seemed to me like if a rotation of 30 worked once, it should always work, but the way rotation is, you might still need to crank it up or down sometime. I have a thing that's frustrating with mine, which is, if I'm showing one bevel and reversing another, it sometimes results in uneven reveal margins. Enough that I've ended up having to re-set the window size on one layer so it's even. That's frustrating, (and maybe it's common), but it's probably just me not figuring something out.
  4. Donald

    Donald Grumbler

    Hello Shayla,

    Yes owned. Unfortunately the 5000 doesn't use a cartridge. They introduced the cartridge with the 8000 model. The maintenance is always a good idea, and I've done that too. Since I've messed with everything else, the only thing left is the home adjustments and stepping, but I would rather not mess with those without knowing how they effect other settings.

    As for the issue you are having, you may need to check the opening adjustment for reverse bevels. Before I found this, we just had to know that whenever we had a reverse bevel, we needed to add an 1/8th inch to the opening all around. This is an excerpt from the manual:

    Before making adjustments, make sure you backup the configurations before making changes. The first time I did this, I thought I had selected Reverse bevel, but was actually on Normal, so was making all these adjustments, with no changes then realized I was on the Normal bevel setting instead of Reverse bevel. Lot of wasted matboard, but immediately loaded the backup which restored all my previous settings. Whew, what a life saver. Made sure Reverse was actually selected, then continued with adjustments.

    Opening Adjustment
    Measure the width of the opening from the cutting side to make sure it is 2” (Fig D). If it is not, adjust the Opening Adjustment (Fig E).
    Increase Opening Adjustment if too small; click the plus button a couple clicks and test cut.
    Decrease Opening Adjustment if too large; click the minus button a couple clicks and test cut.
  5. shayla

    shayla WOW Framer

    Thanks much for your kind reply. I appreciate it. The problem that happens for us is that we'll have one layer's opening reverse bevel and another layer's bevel showing, in a multi-layered mat. The difference between how it cuts the two of them seems to be off, so that the reveal is different on the top and bottom than on the sides. When cutting just one or the other, the openings are fine. Oh great, now it's typing in italics. It's a good thing I'm not in charge of the space station. Bye.
  6. Rick Granick

    Rick Granick SPFG, Supreme Picture Framing God

    Is there an actual difference in the proportions of the openings? Because, if so, that means it isn't cutting according to your instructions. Or, is it more an issue of adjusting the alignment of the two mats when assembling in order to show an even reveal? That would seem to indicate a slight adjustment needed in the zero-point. With my 8000 I have to fiddle with the alignment when assembling a double mat where one is cut from the back (as usual) and one from the front (because it has a v-groove), because my zero-point makes the left border of a cut-from-back mat a tiny smidge wide. While it isn't enough to compel me to mess with the adjustment, in a case like this the difference would be doubled, resulting in a little bit of the bottom mat edge sticking out when the openings are aligned for assembly.
    :cool: Rick
  7. shayla

    shayla WOW Framer

    Thanks, Rick. I think that describes what's happening, and will check into it. I only have my little rabbit trails into and out of the Wizard, so there are things I've not yet learned. The phone folks are great, but there's a lot that I should just already know, and don't. Many thanks to Donald, for letting me add this question to his thread.
  8. Donald

    Donald Grumbler

    No problem. There's so many adjustments on a CMC that we all need help at some time or other.
    shayla likes this.
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