Apparently it's a little too controversial to appear in the free digital pages http://artbusinessnews.com/digital-editions/. It looks like you have to buy the issue to read it. I'm not sure how cool it would be for the writer to re-post the article here considering it seems to be classified as premium content. It looks like it's $0.99 for the current digital issue if anyone is interested and can afford it.
I totally agree with you on this Ed. I almost never ask for credit but will in very specific circumstances. Some issues may just be a handling issue where others could be a quality control problem. Some items I just don't buy since I know what to expect. I do business with a very limited number of suppliers and we have a very good relationship with one another. I only step outside of my comfort zone when one specific independent rep is involved.