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Tru Vue's plastic divider for Museum Lites

Discussion in 'Picture Framing Business Issues' started by Joe B, May 13, 2018.

  1. Joe B

    Joe B SGF, Supreme Grumble Framer

    :mad::mad::mad: I don't know who's hair brained idea it was to go from the paper divider to the plastic divider with Tru Vue's Museum Glass. I wish that they would just fix the glass instead of giving us a more problematic solution to their easy to scratch Museum Glass.

    That plastic falls down and gets in the way when trying to remove or replace a lite causing more scratches than I ever had before.

    Come-on Tue Vue, make some real fixes not these quasi "see what we've done" non-fixes, it's flat out not impressive. I sure wish that Art Glass was sold around my part of the country!!!:mad::mad::mad:

    Now I'm finished with my complaining for the day...carry on.
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  2. neilframer

    neilframer PFG, Picture Framing God

    I kind of agree about the plastic dividers.

    We store all of our glass boxes in slots, kind of like you would store mat board.
    The regular glass boxes have slots, the Con Clear boxes have slots, the AR glass boxes have slots, the Museum glass, etc.
    The boxes are cut open at the end, except for museum glass.
    The boxes are placed so that when you slide out a lite, it is facing in the right direction to just place on the wall cutter and cut.

    With museum glass, whether it's paper or plastic between the lites, I don't slide them out.
    I pull the box out of the slot and open the front of the box and, wearing gloves, I lift out the lite and place it on the wall cutter.
    It's a PIA but it seems to work. If I have a bunch of pieces to frame with Museum glass, I just leave the whole box out.
    Because I wear the gloves to handle, I try not to clean it and usually, I don't have to.
    The less you have to touch that stuff, the better.

    Once on the wall cutter, I either put a 2 ply board behind the museum glass to prevent scratching, or I just carefully pull the glass away from the back of the cutter to slide it in the track without the coated side of the glass touching the cutter until it's in place to cut.
    The scraps get put into their own slot with a piece of mat board between each scrap and we try to avoid sliding the glass against the board when taking a scrap out.

    That said, I agree about the "easy scratch or mark" Museum glass issue.
    I also remember using "Image Perfect" glass years ago...:eek:
    What a mess that stuff was.
    I remember framing a bunch of pictures for a bank years ago with "Image Perfect" and they made us come and remove all of the pieces and replace the glass with something else because they couldn't clean it.
    I've used Art glass a little and it does seem easier to handle.
    Last edited: May 14, 2018
    shayla, Joe B and EricR like this.
  3. framah

    framah PFG, Picture Framing God

    I put a piece of suede matboard behind the museum glass and them slide BOTH up to the measurement needed. The less you move the glass against anything, the better.
    Once a piece is seamed, it needs to be cleaned and I have never had any problems cleaning museum glass.

    As for the plastic or paper, both slump down after removing a lite of glass, I see no worse problem with the plastic over paper when trying to put it back in place.
    Personally, i think the plastic would cause fewer scratches than the paper would.
  4. Rick Granick

    Rick Granick SPFG, Supreme Picture Framing God

    I know a lot of framers complain about Museum Glass, but I love it. I think the improvements to it have made it more effective, clearer, and easier to handle. I have had virtually no problems with quality, find it easy to handle and to clean using Sparkle cleaner sprayed on a microfiber cloth. I also use a two-ply board on the wall cutter as backing when cutting. As for the plastic protective sheets, environmental concerns aside, I think they are useful for covering the worktable when cleaning the MG, and protecting delicate frame finishes while fitting and finishing.
    :cool: Rick
  5. wpfay

    wpfay Angry Badger

    I had to give up on Museum Glass. It was two years since the introduction of the new and improved and I was still was getting the SOS from my supplier. They must have had a couple years worth in inventory.
    Last time I used it, I did all the right things. opened the box and removed the glass from the top leaving the interleaving in place while handling it. I used gloves supplied by the manufacturer, and a slip sheet on the wall cutter, like Ralph does. Cleaned it in the frame so it never touched the worktable surface. I still had scratches, and it took an entire box (6 lites) of 32" X 40" to get 3 usable pieces. I had to clean it because the oxidation of the interleaving and the cardboard box had both left a film of ick on the glass.
    Maybe the new and improved is the real deal, but I have had no chance to find out.
    In the meantime I've sold more ArtGlass99 in 6 months than I sold Museum in the previous 5 years. That really isn't setting the world on fire as my primary glazing is clear acrylic, and anti-reflective glass is a pretty low percentage portion of my total sales, but it tells me that I'm happier with the product as I'm more willing to offer it to my retail customers.
    Joe B likes this.
  6. Joe B

    Joe B SGF, Supreme Grumble Framer

    That's just it - at least with the paper did stay up and not slump the way that the plastic does. I just opened a box of Museum and the plastic was slumped before I moved a single lite of glass and I never had that with paper. In my opinion, the plastic is a real pain, environmentally wrong, and just another excuse for Tru View to not properly manufacture their Museum Glass to be a better product. They should test it against ArtGlass and if they were honest about I'm sure they would find out that ArtGlass is a better product. Tru View's new and improved Museum glass in not much better than the old. I had an opportunity to purchase a box of ArtGlass a while back and it was a dream to work with when comparing to Tru View Museum and if ArtGlass was sold here Tru View would not get my business when it comes to the Museum glass.

    Just my opinion and I sticking to it.
    shayla likes this.
  7. Rick Granick

    Rick Granick SPFG, Supreme Picture Framing God

    I don't consider the plastic slumping to be an issue at all. I just let it go where it will until I'm finished cutting the glass. Same with paper dividers. Careful handling of the glass is more important.
    :cool: Rick
    Jim Miller likes this.
  8. Terry Hart cpf

    Terry Hart cpf SGF, Supreme Grumble Framer

    I'm in the hate the plastic divider camp too. Paper slumping wasn't a problem for me like it is with the plastic. I pretty much only buy the 32x40 & 36x48 and the plastic is impossible for me to work with. The paper stayed with the glass to the cutter to protect it and then I would tear the paper against the glass edge so I'd have a piece to protect the off cut. Now I have to save pieces of 32x40 paper to use. I'm also not happy about dumping more plastic in the trash. I wish they'd go back to paper. If I had an alternative I'd switch.
    shayla, ckelley and Joe B like this.
  9. RoboFramer

    RoboFramer PFG, Picture Framing God

    Artglass, all types, not just their museum glass equivalent, has always come plastic interleaved. I far prefer it because on all paper interleaved glass, at times, you get that etched "Mackerel skin" pattern which, if on the UV coated side, can be a real ....... pane!

  10. Joe B

    Joe B SGF, Supreme Grumble Framer

    I cannot remember the divider with the ArtGlass so i cannot comment, I do sort of remember that it may have been plastic but I only used the 1 box that I purchased from a shop that closed so cannot say for certain if it was plastic or paper. I prefer the paper and I cannot ever remember getting "Mackerel skin" etching from paper. I clean all my glass well so I could be getting it without realizing though. As far as cleaning, I remember that ArtGlass was much easier to clean and there wasn't a scratch in it and it wasn't handled that gently. I am insanely careful with Tru Vue Museum and I still get scratches. If ArtGlass figured it out why can't Tru Vue figure it out?
  11. Rick Granick

    Rick Granick SPFG, Supreme Picture Framing God

    The plastic sheets can also be re-used for wrapping usable glass cut-offs, or even wrapping finished frames.
    If the "slumping" is really a problem, you can simple put a little chunk of tape at the top to secure it in place while removing the lite.
    :cool: Rick
  12. Philliam Phulgor

    Philliam Phulgor CGF II, Certified Grumble Framer Level 2

    I love the plastic dividers! And that's all I've got to say about that :D

    OK, I lied. I've got more. Like Neil said I pull out the box (on larger sizes) and open the flaps to get the glass out.
    Like Rick says, the sheets are reusable for many purposes. 24 x 36 and up sizes I roll up and put in a large poster tube to save.
    Got a lacquer frame? Lay the sheet out and no scratches; I even turn the sheet with the frame on it if I need to reach another side and will even double-wrap the finished job with the plastic against the frame and the craft paper around that.

    A second thought.......how often do you wash your glass gloves in a Dawn Dish Soap solution, rinse well and dry overnight? It's a good practice.
    Third thought.............how often do you wash your horsehair and other types of long brushes the same way, rinsed thoroughly and dried? Periodically I do and am always amazed how filthy my sink/bowl of water is.

    Another thought.........no, wait, I'm done, my brain is emptied for the night.
    shayla and neilframer like this.
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