Thanks for everyone's comments. We don't have much of a call for Non-Glare glass. When our customers request it, there is a presumed need for the UV protection. We always suggest Museum Glass first, but cost is definitely an issue and rarely do our customers jump up to the added expense. For artwork with a dark background, either Reflection Control or Museum are the obvious choices. Otherwise there is so much reflection in the glass it becomes impossible to "see" the artwork. I am absolutely NOT going to recommend using the "new" CRC glass from TruVue. If I were to use the stuff, I will be replacing the CFC glass for my customers next year, because it scratched. I absolutely will not sell an inferior product, especially one I know in advance is problematic.
I stopped by the TruVue booth at the Las Vegas show in January. They never mentioned a product change to me. We even signed up for the new advertising promotion using Museum Glass. I don't want to subscribe to a conspiracy theory, but, I think they knew in advance there was going to be a backlash to their "new" CRC glass and rather than listen to their customers (framers) they thought to release it and we (framers) will have to accept it. Well, WRONG! This was a huge blunder.
So the next question becomes. Is there a replacement for CRC glass from TruVue? Plexi is of limited application. The drawbacks; it also scratches, harder to work with, plexi costs more than glass, higher labor costs for installation into a frame. We use quite a bit of UV plexi but it really doesn't make sense for all appications.
I notified Larson-Juhl today to pick up our boxes of CRC glass. As a "Partner" I trust it may carry a little weight with L J. We will not offer CRC glass until we have a replacement brand. In the meantime, I hope TruVue realizes the mistake they made and rectify it soon, otherwise they are going to lose market share i.e. money.