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Vivian will be missed


CGF II, Certified Grumble Framer Level 2
Vivian's seminars; $100, Vivian's books; $20, knowing Vivian and her contribution to our industry; PRICELESS. Rest in peace Vivian.


Grumbler in Training
Vivain Kistler, ....a close friend that will be missed and always remembered.

It is with great sorrow to hear the news of Vivian Kistler passing away.

I remember my first conversation with Vivian in November of 1986 while I was sales manager working at Artistic Woodwork in Toronto, Canada. I was introducing myself on telephone to Vivian and immediately identified with her quick wit and alerting humor. Ever since that day, I remember all the humor we shared in conversations about our Italian heritage and upbringing in Southern Ontario and Montreal. From the ivy decorated kitchen wallpaper in our kitchens, to the plastic vinyl wrap on or Chesterfield Sofa's. We would laugh in hysterics sharing the many ways our immigrant parents tried to decorate our homes.
Over the years, I truly enjoyed travelling with Vivian at trade events throughout the world and meeting new opportunities and sharing ideas to better the framing Industry and increase awareness. A great deal of Vivian’s ideas are thankfully published in her many books on framing and business, and will always be referenced as her published ideas and tactics will always remain fresh and logical.

Vivian, you will be truly missed and I know that your name will be inscribed high within the many facets of this industry for years to come.

Goodbye dear friend ,Ciao Bella!

Michael Pacitti
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CGF, Certified Grumble Framer
A very sad day for framing. Took one of her seminars at a ppfa convention in Chicago years ago. She really impressed me with her devotion to the craft. She will be missed---especially for those old april fool columns. she daid what we really want to say sometimes.

David Hewitt

CGF II, Certified Grumble Framer Level 2
The day that Vivian was taking the exam for M.C.P.F., so was I.
I turned to her and said,I'm glad I paid attention to all the teaching that you gave to me, I feel so much more confident now. Well--- In true Vivian fashion, she looked me in the eye and said, David, don't you believe any thing I taught you. Then she just chuckled. She just couldn't resist the opportunity.I love and will miss her ATITUDE.


" Here's to the tears of affection,
May they crystallize as they fall,
And become pearls,that in the after years
We'll wear in memory of those whom we have shared."


CGF II, Certified Grumble Framer Level 2
May I add my condolences as well and send good wishes to her family in this difficult time. She taught me more than she ever knew.


Grumbler in Training
Vivian Passing

I had the opportunity to talk with Vivian just before Christmas to inform her she was being honored as the first framer to be awarded the PMA Distinguished Service Award. I think it is a testiment to Vivian's statue that individuals outside the framing industry recognized her contributions to raising the standards of picture framing from mere hobby to profession. Her humor, grace, opinions, intellect and strength will be missed. Our prayers are with her family.


SPFG, Supreme Picture Framing God
I only knew Vivian through her articles and books but know that she left this world and our industry in a better place because of who she was and her giving soul.

My condolences to all her friends and family.


SPFG, Supreme Picture Framing God
I didn't know she was ill; just reading about her passing chilled me. I never had the privilege of meeting her, but read all her articles, many of her books and watched the dvd's.
What a great lady! Such an inspiration to all framers and such humor. It is hard to grasp that she's gone.

Rest in peace, Vivian. My thoughts are with your loved ones. You will be missed.


I was very fortunate to meet Vivian for the first time last year for lunch with a few others. How captivating she was. I was riveted to every word she said. She talked with passion about our industry, how educating ourselves must never end. She was sharp, witty and insightful.

Truly she stands out as part of a unique group of people that blesses this planet that can motivate and inspire people to the degree that you remember everything about the details surrounding your encounter with her. Fortunately for the framing industry she chose framing as her focus.

Vivian was a pillar to our industry. She helped us all realize how we could contirbute to the industry by educating ourselves. Although the picture framing industry will experience a huge whole with her passing, the industry is far stronger for her contribution in so many ways.

My experience with her has been small compared to others, however, I will always remember our lunch together.

Thank you Vivian! You will be missed! :(


MGF, Master Grumble Framer
2 day introduction to framing course with Vivian more than 30 years ago. Through my school and college days there were a few good teachers and there was Vivian. It amazes me how many things I do everyday in my shop that are still based on what she taught all those years ago. I've been a framer for more than 30 years because of her. I still remember the jokes. Vivian, thanks, and I hope the next part of your journey is great.


CGF, Certified Grumble Framer
Vivian has been my mentor and friend for not enough years. Traveling alone to a Decor Show in Atlanta in 2006, after classes I saw her sitting on a bench waiting for the bus. I thanked her for all she had done for our industry and told her how much that is appreciated. We rode to the hotel and visited and then Vivian asked if I would like to join she and Patty for dinner. That began the most incredible memory from any show experience. Rather than staying in my hotel, very far away from home and knowing few people, I shared breakfast and dinner with Vivian and Patty for three days. Vivian had a wonderful outlook on life and for a few days, I was able to see a little bit through her eyes. After dinner one night we traveled up an extremely tall glass elevator and took in the sites. We looked at the way the colors worked and the beauty of pattern and talked about the impression it had on us. She has done more for picture framing and has inspired more people than can be imagined.
I miss her and am saddened for her family. Cancer has reared its ugly head in my life with the recent loss of my mother and two years prior, my father.

Thank you Vivian for making us laugh, for instilling in all of us the drive to be the best picture framers we can be, and for pushing us to excel and always continue to learn.

Sherry Lee

SGF, Supreme Grumble Framer
We have lost a vital member of our family! Though I only casually knew her, I felt a real 'bond' with her. When I talked to her at shows, she always made me feel like she'd known me for years!! What a wonderful attribute that is, making her truly special!!

This news has a special affect on me. Going by William Parker's mention of her time of death, I was watching one of Vivian's DVD's at the same time - hadn't watched one in ages! And all through it I wondered how she was doing. Wow!

You gave a lot of yourself over the years Vivian. And you fought hard against the ugly cancer. Rest in peace and God Bless You! I am one among many that will truly, truly miss you.


CGF II, Certified Grumble Framer Level 2
This is indeed a sad day for our industry. I never met Vivian, but read her columns every chance I get. My thoughts and prayers will be with her family.


PFG, Picture Framing God
Year before last, I got a grant that bought a bunch of wonderful equipment, materials, etc. for my shop.

In thinking of one of the things I'd always wanted to have and planning what to purchase, Vivian's books were high on my list.

I have almost every single one now and they're like gold to me.

I've been framing for 20 years and there's always times that I need to fall back to the knowledge she shared.

I never got to meet her, but wow, what a Gem.

I think she's touched more people that she ever realized.


CGF II, Certified Grumble Framer Level 2
I attended one of her classes last year at the vegas show, so glad I did! She provided us with a wealth of knowledge. She will be missed, a true gem in this industry


CGF, Certified Grumble Framer
I am sure that the HEAVENS will now learn what picture framing is all about !!! Carry on Vivian !!!
Love , Tom


CGF, Certified Grumble Framer
Vivian is the one who taught me a great respect for needleart. I did not know she was ill and I am stunned. She has been a role model for me for all these years and her passion will live on in me. May you rest in complete peace Vivian.


CGF, Certified Grumble Framer
I'll miss her.

The first time I met Vivian was at a Toronto PPFA show in 1993. She had a way of talking to a room full of people that made you feel like she was also talking just to you. It was a gift.

I was lucky enough to spend time with her a couple years ago here in Seattle, and will always hold to my heart that although she was a "Framing Goddess", she was also just a framer like me - one of my biggest inspirations.

Vivian, we're all better because you cared to share your passion and inspire ours!

Rick Granick

SPFG, Supreme Picture Framing God
What shocking and sad news, and what a great loss to our industry. She was like a mother to the great big family of framers. I first met her about 30 years ago through a mutual friend, moulding rep Harvey Eisenstodt. Since then I have attended a number of her classes, both at the shows and regionally- always informative, entertaining, and inspiring- and once even made a pilgrimage to Akron for a personal business consultation session with her.

Although it was discussed here a while back that she was ill, I had no idea what she was fighting, and was looking forward to seeing her at WCAF. Surely she'll be there in spirit.

Her way of imparting knowledge and common sense advice with her trademark humor is neatly encapsulated in her famous admonition that "We are framers- not magicians." Let us never forget all the ways in which she made our chosen trade such a magical way to earn a living.

Rest in peace, dear Vivian.
:icon20: Rick

Rob Markoff

PFG, Picture Framing God


CGF, Certified Grumble Framer
Vivian was a mentor to me and untold others.

I will miss her smarts, her charm, her matter-of-fact honesty and her commitment to the industry.

I will miss her very much.

My sympathies to her family and to all whom's lives she touched.

God bless.

Not your average framer

CGF II, Certified Grumble Framer Level 2
Picture framing was not my original career. I chose to be trained as a picture framer when my original career came to an end and I was made redundant.

My training was funded by a govenment scheme, which included a grant of £100 for purchasing relevent books and training materials. No one from the govenment's training provider was able to recommend any books, as they knew nothing about picture framing and at that time neither did I.

I just picked some hopeful sounding titles from the Fine Art Trade Guild list of books from their bookshop. Almost all of them were by Vivian. They were the perfect helping and guiding hand while I was learning my trade. It's so sad that she is now gone. I never met her, but her books were simply outstanding.


Grumbler in Training
Good bye my good friend

Losing people you adore, is as hard as it gets.

So much fun, so much information so freely given to all of us, always with such great feelings towards our wonderful industry and "family".

May we all never forget and fail to appreciate those who have taught us, inspired us, and even entertained us!

I'll never forget her booking a trip to Australia for a teaching venue, telling me, "how's that for optimism?" ...having originally been given months to survive, but now long past that.

My very best to Carli and her sister. Sherry, her longtime associate, and all those grandchildren she so dearly loved. And to all of us who will miss her.

Vicki Schober

Smile with Style

CGF II, Certified Grumble Framer Level 2
Tearful sorrow

I feel like I had a special connection with Vivian. But in truth, I think that Vivian had a way of making everyone feel like that. We connected each year at tradeshows, and in 2006, I was so fortunate to spend a full weekend with her. I learned about her life, her family and the framing industry. I could have listened to her for days on end; she was so captivating and knowledgeable.
Vivian was going to be in our booth at the WCAF show and I was happily looking forward to spending more time with her. Instead, we are sharing our beautiful memories of an exceptional lady who will be greatly missed my so many. God Bless you Vivian; I know you'll be happy to talk to your grandmother and mother again.


WOW Framer
What sad news.

This thread is a lovely tribute to her, and I'm left thinking
that, along with her family and other friends, we are her
lasting legacy. May we do our best to live and frame in
ways that honor her efforts.


SGF, Supreme Grumble Framer
With a sad heart I have read this thread. I recall the very first time I met Vivian. She was so warm and genuine. Not only will I miss reading her articles and hearing bits and pieces of news about her; but, as many have already said, she was a giant in our industry and will be greatly missed.

May God be with the family as they go through these difficult days. What more can one say at a time like this?

William Parker

CGF, Certified Grumble Framer
As an update, I received an email from Carli, Vivian's daughter last night with the funeral arrangements. They are:

Calling hours: Sunday 2-5pm at Hummel Funeral Home
Funeral: Monday 9:30am at St. Sebastian Church.

Both venues are in Akron, Ohio.

The link to the funeral home is:


Quoting from their site:

Mass of Christian Burial, Monday, January 11, 2010 at 9:30 AM at St. Sebastian Church, 476 Mull Ave, Akron. Interment in Rose Hill Cemetery. Friends may call at Hummel Funeral Home, 500 E. Exchange St. Akron on Sunday from 2-5 PM. Memorial donations may be made in Vivian’s name to Our Lady of The Elms, 1375 W. Exchange St., Akron, OH 44313.

One of the questions that has been asked is is the service open to everyone. Carli's answer was great..."tell everyone to come on, Mom loved a crowd."

William Parker MCPF GCF


CGF II, Certified Grumble Framer Level 2
I'm at a loss for words. I pray for her family and hope that they fully understand the enormous impact this classy, outspoken, warm and sharing individual has had on each and every one of us.
Thank you, Vivian.


SGF, Supreme Grumble Framer
My Mother told me before she dies in 2002,
" Live with it None of us get out of here alive. Some just get to stay longer than others."
I hate her leaving so soon.
anyone else have any picture of Vivian they would like to share?


Creative Chicks

SGF, Supreme Grumble Framer
I haven't been at the business issues page for a few days but I saw about Vivian's passing in the Akron Beacon Journal this morning. I knew she was suffering and saw just how difficult it was for her to maneuver around at the last PPFA meeting. What a tremendous loss for all of us who knew her and also who benefited from her great knowledge.

My shop is only a couple of miles from her home and I used to call on occasion and say:"Vivian, I need to pick your brain", and she would respond:"That's what I'm here for". I'm going to miss those enlightening conversations.

She was a great leader in our industry and I can't imagine there ever being another Vivian. She will be missed more than she would have ever known.

With sadness and sympathy to her family,



Grumbler in Training
Vivian was indeed one of kind, lucky for us who knew her in various ways. I so enjoyed her friendship, her quick wit and most of all the infamous story of "Fluffy." No one could tell it better and have everyone rolling in laughter and tears. Vivian, heaven is so lucky to have you and there isn't a one of us which won't miss you.

God Bless you and your family my friend,


SGF, Supreme Grumble Framer
Vivian, your legacy lives on forever.

Peace to you and your family.

Jim Miller

SPFG, Supreme Picture Framing God
Yesterday Gail and I drove to Akron to pay our respects to Vivian. The room was full of family, friends, and framers sharing treasured memories.

Vivian was a woman of strong character, optimism, and she had a good sense of reality. Her daughters must share these attributes, as they seemed to be holding up very well, under the circumstances.

Creative Chicks

SGF, Supreme Grumble Framer
I just came back from a Fairlawn Chamber of Commerce meeting/luncheon were Vivian was a past president and another of our past presidents gave a very heartfelt memorial with a minute of silent reflection. So many people will miss all she contributed to the business world as well as us in the picture framing realm.



True Grumbler
I've had the great fortune of meeting Vivian on a few occasions and was always struck by her intelligence, humor and ability to make me feel welcome. Her books are invaluable to me and I am forever grateful for her teachings and advice. It sounds like she was very blessed with good children and grandchildren, and an exciting life filled with many friends and travel. God Bless you, Vivian, and thanks again.


PFG, Picture Framing God
Here's a group photo taken at the PPFA meeting in Kent, Ohio October 26, 2009. Vivian is in the front row; white shirt.
Vivian looked good!


MGF, Master Grumble Framer
I have been away from the Grumble for awhile and was just saddened to hear of Vivian's passing.

I was never blessed to meet her, but she has been a great teacher to me in her books and I just "consulted with Viv" on something a few days ago.

My heartfelt sympathies go out to her family and friends and framers that her life has touched.


I read with sadness that Vivian has died.
I travelled from Vietnam to Melbourne, Australia to attend her classes in 2006
She taught me a lot.
The certificate she gave me is proudly displayed in my shop.
And I would like to say thanks to the Grumble, for it was here that I learnt how to frame an Olympic medal.

Hiep and Nga


Greg Gomon

CGF II, Certified Grumble Framer Level 2
So sorry for our loss. Vivian was a great asset to our industry and will be missed. I learned a great deal from her classes and books. Fortunately, she left her legacy in print for all of us to glean from.


CGF, Certified Grumble Framer
I can't remember going to a show that did not have at least one class taught by Vivian. What a sad loss for the industry. We should all be thankful for all she taught to us and will continue to teach us long into the future.
Sue Davis, CPF
Master Framers Inc
St. Paul, MN


CGF, Certified Grumble Framer
Just returned from a trip and learned about Vivian's passing. Her books and videos got me interested in framing and in November of 2004 I was fortunate enough to attend a seminar on color and design that she taught in Kansas City, Missouri. How lucky I was to have met her after the class --- she even autographed my book! Her teaching style and her contributions to this industry will be missed. My thoughts and prayers are with her family during this difficult time.



MGF, Master Grumble Framer
We were saddened to hear about Vivian's passing. It was a shock as we had no idea that she was ill.

I remember taking my first class with Vivian at least 20 years ago in either Chicago or Boston. After that time I always looked forward to seeing Vivian with her smile and warm personality at the shows.

Over the years we used a number of her videos to help train our framers. They always enjoyed Vivian's humor and clear way of explaining things.

Vivian was a great asset to the framing industry and will be missed. Our condolences to her family.

Ben & Chavie


SGF, Supreme Grumble Framer
Jason thanks for the Picture..

That's her smile we will always remember.

I got the privilage of driving her to the Kent meeting where that group photo was taken.
Well driving Ms Vivian makes driving Miss Daisy pale in all aspects to say the least.
Wit, intellect,range she combined them all & in a very condensed time frame.
I always disliked saying goodbye to her. I could have talked for hours with her.
Missed never forgotten...
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