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Who asked for this?

Discussion in 'The Grumble' started by Terry Hart cpf, Apr 19, 2017.

  1. Terry Hart cpf

    Terry Hart cpf SGF, Supreme Grumble Framer

    My new box of TV Museum glass now has plastic sheets between the lites instead of paper. Did somebody ask for this? I've got to say, I don't like it. It flops around worse than the paper which I always use in the cutter to protect the coated side. Then I tear the paper along the edge of the leftover piece (if it's saveable) so I have a piece of protective paper the same size as the left over piece of glass. The plastic of course doesn't tear, just stretches. Has anyone else gotten this "innovation" yet? What do you think?
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  2. tedh

    tedh PFG, Picture Framing God

    They must be copying Art Glass.
  3. Scott Danger

    Scott Danger Grumbler

    Not sure if I like it, yet. I've noticed every other box or so I open the last couple months has had the plastic. The lites seem to separate more easily and slip out of the box smoother than with the paper, but I still prefer to utilize the paper for handling my pieces and separating/wrapping usable scrap [and for other random uses around the shop]. As the new boxes run low, I find the plastic is more often in the way than it is helpful as it isn't as rigid. I had more uses for the paper than these plastic sheets.

    If I had to yea or nay: nay I say.
  4. Joe B

    Joe B SGF, Supreme Grumble Framer

    Plastic over paper for me - less chance of scratching. just my $0.02 Joe
    Jodie Prymke, IFGL and neilframer like this.
  5. neilframer

    neilframer PFG, Picture Framing God

    I like the new packaging and if it helps to prevent "issues" with marks on the glass when the boxes are shipped and delivered, then it's all good.

    When I handle and cut museum glass, I wear gloves and I use a 2 ply sheet of board behind the glass on the wall cutter to prevent marks.
    If you have to slide the glass on the wall cutter, pull it slightly away from the back when you're sliding so only the bottom edge of the glass is in contact with the cutter.
    The 2 ply sheet doesn't have to be as large as the whole lite of glass as long as it just creates a slight space between the glass and the back of the cutter.
    We have a Fletcher 3100 and this system seems to work fine for us and it would work for the Fletcher 3000 as well.

    Whatever you do, never use the clamp on the Fletcher when cutting any glass.
    shayla, Jodie Prymke and Joe B like this.
  6. ArtMechanics

    ArtMechanics True Grumbler

    I've seen this on the Art Glass too, but haven't had a box of Museum glass with it yet. I always fully open my boxes of museum to remove the lites, instead of sliding them. I'm way too scared to slide them out. In that case, I usually let the paper flop on the floor anyway and transfer the glass to the cutter which already has a slip sheet on it. I use anything that's clean, usually a 3/16 foam board. 3/16 thickness slip sheet makes it tight but it works for me. I use it because it is usually the cleanest thing I've got to sacrifice.

    What bugs me even more is that tru vue packs their glass backwards so you have to turn the lite over to get it on the cutter the correct way. (if you are opening the big side of the box) They've always done this and its super annoying.
  7. Pat Murphey

    Pat Murphey SPFG, Supreme Picture Framing God

    Maybe the change is part of yesterday's email announcing a price reduction for Museum Glass. Distributors are going to have a hard time dumping their higher priced stock, or maybe it's the other way around, the cheaper boxes may already be in the system - witness the plastic.
  8. stevekos

    stevekos Grumbler

    Very unhappy to hear about this, mainly from an environmental perspective. I've always re-used the paper to wrap finished frames. In the event too much of it piled up, it could always go into the recycling trash. And it's possible it was already coming from post-consumer waste. I don't see the plastic as being usable for wrapping. So it'll just be more non-recyclable packaging ending up in the landfills and hanging around for eternity. Great.
  9. stevekos

    stevekos Grumbler

    I'm totally with you on this.
    Joe B and aangles like this.
  10. aangles

    aangles CGF, Certified Grumble Framer

    I find that extremely annoying as well. However I just lean the boxes against the wall or glass storage area with the flap facing away from me and lift the lite out that way. Works for me. :p
  11. artfolio

    artfolio SGF, Supreme Grumble Framer

    Here in Australia we have had an environmental campaign going on for years to get plastic shopping bags banned as these things cause untold damage when they make their way into the environment. Even when disposed of "safely" they persist in landfill for centuries.

    The full story is here:


    For a manufacturer to be introducing more plastic into the environment seems to me a bit off and maybe we should all tell them so even if it means paying a couple of cents more for our glass.
    Whitney81 likes this.
  12. ArtMechanics

    ArtMechanics True Grumbler

    They did this in LA too. Grocery stores got their plastic bags taken away and they started charging us $.10 a bag for paper bags to go toward "environmental stuff." Then some hot shot figured out if you made a "reusable bag" with advertising on it, even if it was plastic, you could not only get advertising cash, charge the $.10, and also use plastic.

    Maybe next they'll start advertising on the slip sheets instead of giving us blank, usable material. Hahaha!!
  13. wpp

    wpp Grumbler in Training

    It's not only the Museum glass that has the plastic sheets. We started getting UltraVue glass late last year with the plastic sheets between lites. I do not like it.
  14. Aaron Randall

    Aaron Randall CGF, Certified Grumble Framer

    Not a fan, but I do reuse the plastic to wrap customers finished frames, of course, then they have to throw it away. I also noticed that the box that had plastic sheets was dirtier than previous museum glass, which usually required no to very little cleaning. The first piece I pulled from the new box pretty had all kinds of stuff on it.
  15. Scout

    Scout Grumbler

    My last case of museum glass came from my distributor with the paper dividers.

    On another note, I just ruined 2/3 of a lite by scrubbing a little too hard on the coated side :mad:
    I'll probably try to make a display piece with it or something.
    Another costly lesson learned by the rookie framer.

  16. Jodie Prymke

    Jodie Prymke Grumbler

    For YEARS I have had many issues with the quality with Museum Glass. I sent back box after box due to "roller marks" on every sheet, and always had to cut larger sheets to get a perfect piece out of the center.

    It appears that the paper slip sheets were scratching the MG due to freight and handling. I'm in Australia, so you can imagine how they arrived here...

    I am beyond thrilled to know that Tru Vue listened to our many, many grievances. Since receiving my latest few boxes with plastic dividers....the sheets have been absolutely flawless.

    Thank you Tru Vue. I love the plastic sheets.

    Jodie Prymke

    Last edited: Apr 22, 2017
    skye, Joe B, shayla and 1 other person like this.
  17. tedh

    tedh PFG, Picture Framing God

    Sounds like you need Art Glass.
    Jodie Prymke likes this.
  18. DSR7

    DSR7 True Grumbler

    Seriously. Our shop went Art Glass over a year ago and haven't looked back.
  19. Jodie Prymke

    Jodie Prymke Grumbler

    Not any more. ;)
    Joe B likes this.
  20. Joe B

    Joe B SGF, Supreme Grumble Framer

    Heck, as far as I know there isn't anyone in Minnesota that sells it. If one of our vendors would get it in I'm betting they could make a killing off of it. I hear from many framers here that are not happy with TruVue but don't have a reasonable 2nd choice so are stuck. The idea of a purchasing co-op has come up so that we can purchase some products that we can't get from our vendors here but we haven't figured out how we can make it work yet so nothing has come of it - who knows what will happen in the future though.
    Last edited: Apr 24, 2017
  21. skye

    skye MGF, Master Grumble Framer

    I can't tell you how many phone calls I made to LJ and my other distributor to try and get faulty Museum glass replaced. I have seen it arrive even with the plastic having surface issues. I sure wish Tru Vue didn't have the monopoly...
  22. Jim Miller

    Jim Miller SPFG, Supreme Picture Framing God

    Tru Vue distributors are expected to replace defective glass that they have sold, and there is an established procedure for them to get reimbursement from Tru Vue, which has a very liberal replacement policy. If you can't get defective Tru Vue glass replaced by the distributor you bought it from, something is wrong. For help, I suggest you call the manufacturer directly.
  23. skye

    skye MGF, Master Grumble Framer

    I did get satisfaction- I have Eric Press' direct line number at the LJ Seattle warehouse. The problem with some of it was it was not labeled as to the distributor it came from.
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