Just had to chime in with my two cents after following this thread. 1) Jim is right find your niche and do it right. Customer service especially. I know that we pick up customers from Michaels due to the fact that we don't lie about pricing and get the work done faster. 2) Anti-trust laws! 3) On principle alone, it is ethically wrong for a wholesaler to sell to the public!!! Business ethics should not be a contridiction in terms. That's it, I'm done. Please don't hurt me.