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Wizard 5000 help

Discussion in 'Software, Computers, CMC's Techie Stuff' started by MnSue, Nov 15, 2018.

  1. MnSue

    MnSue SGF, Supreme Grumble Framer

    I need some suggestions on tweaking my Wizard 5000. (It's a well cared for Wizard with very low usage for having had 2 previous two owners.)

    It cuts beautifully....except for the first 1/2" or so of the 1st, and sometimes 2nd plunge. there is a slight "rise/hook" in the cut. I have the position starting in the top left corner....

    I have tweaked the blade depth, freshness, position in the head, turn off the driver when not in use....
    I am unsure what to look at further..

    Circle or shapes are perfect. Straight mat cuts are the issue...

    thoughts?
    thanks
     
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  2. MATTHEW HALE

    MATTHEW HALE CGF II, Certified Grumble Framer Level 2

    sounds like you need to adjust the rotation of the head in the software.
     
  3. artfolio

    artfolio SGF, Supreme Grumble Framer

    Yep, rotation can cause that but also check your blade holder. When these wear down a bit you will find all sorts of little wobbles happening. The holder should slide into the head with firm pressure - if it drops in easily replace it. Likewise, when you put in a new blade grip the tip and try to wiggle it from side to side. If there is any movement replace the holder. I used to routinely replace mine at the end of every row of blades.
     
  4. Rick Granick

    Rick Granick SPFG, Supreme Picture Framing God

    I've never seen a 5000 up close and personal, but with my 8000 most (thankfully, rare) performance issues have been resolved by unplugging and reattaching the large cable from the driver box to the machine at both ends to restore good pin contact. Don't know if the 5000 hooks up the same way. Of course, it could be an issue with worn parts on a machine that age, or possibly a software issue. have you talked to the tech support folks at Wizard?
    :cool: Rick
     
  5. artfolio

    artfolio SGF, Supreme Grumble Framer

    Yep, My guru told me that one too - he recommended unplugging and reattaching everything periodically. He also suggested keeping the data cable connecting the computer to the Wizard's controller box as short as was practical and occasionally replacing that to ensure "clean" data flow.

    Try this link for Wizard support: https://wizardcutters.com/support/

    If you are new to the Wizard it would be a very worthwhile investment to have a technician call and spend a couple of hours going over it with you.

    Back when I was working I also occasionally visited their online forum but I don't know if it is still operating.
     
  6. neilframer

    neilframer PFG, Picture Framing God

    Replacing the blade holder is a good tip.
    It may depend on how much use the machine gets.

    I have never used a 5000, we have a 9000 now but we had an 8000 before.
    The 8000 used a plastic blade holder and they would wear out and we replaced them regularly.
    You could look at the blade holder and see the wear in the plastic which created some slop in the cut.
    The wear was visible near the tip of the holder where the tip of the blade sits.

    The 9000 uses a metal blade holder and we don't have that issue now.
     
  7. MnSue

    MnSue SGF, Supreme Grumble Framer

    thanks for all the insights...
    I found that my old arthritic hands don't tighten the blade screws enough...time for a pliers

    getting old does suck
     
  8. Rick Granick

    Rick Granick SPFG, Supreme Picture Framing God

    I got a metal blade holder and a box of deluxe blades for my 8000, but am still using the plastic holders until I run out of my old blades.
    I understand I will probably have to tweak the software settings when switching over. Anyone here have any experience with this?
    :cool: Rick
     
  9. tedh

    tedh PFG, Picture Framing God

    This is crazy. I just got a metal holder with a box of premium blades, and I'm using up my stock of old blades with the plastic holder. IOW, I could have written Rick's post.

    So Rick: did you order air clamps at the same time?
     
  10. neilframer

    neilframer PFG, Picture Framing God

    Yeah, it kinda sucks, but then there is the alternative...:eek:
    I shouldn't even be here after being diagnosed with squamous cell carcinoma in my throat, tonsil area in 2006 on my Birthday (I never smoked).
    I'm cancer free now after surgery, chemo and radiation in 2006 and I'm still here to annoy some and to try to help others...:cool:

    Yes, I have some osteo arthritis in my hands after 49 years of framing and cranking the vises but I am a stubborn guy, just ask my boss or the younger guys I work with.;)

    Sue, use the pliers or anything else that you need, as long as you enjoy what you do, keep on keepin' on.:D
     
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