My frustration with Yelp continues. Last night I happened to look at my reviews. I rarely look at Yelp because I often find myself annoyed. But last night I was pleased. Two customers gave me great reviews within the last week. I was delighted! One took the time to write an especially long and glowing review with details of his experience in our shop. This morning I see that his review has been removed. This happens to me over and over again. A great review goes up for a while and then it is removed. His was up for less than a week. I think he had about 5 reviews to his name. He must have not been considered a "trusted Yelper." This makes me SO angry. How can may customers feel good about leaving reviews when they are then removed because the writer has not written dozens of others? I have actually had calls from customers who tried to be helpful and then wondered what happened. I had a particularly irate woman who I tried to help by calling Yelp. They said that if she posted more reviews her review of my shop would come back. She said she did, but the review never reappeared. So I had a frustrated customer on my hands. I will never, ever suggest that a customer give us Yelp reviews and I will not link to them. Why do the mediocre ones stay, some by people with less than ten reviews? What is going on? I must have lost at least a dozen great reviews in the last year. Could there be any connection with the fact that I have repeatedly turned down their advertising solicitations? This company has some bad press.