That’s awesome. I wonder what contributed to your success? Do you mind sharing?I posted this in the "Talk to me about the Industry" thread.
"We just had a record day at near the end of a record month and a record year.
I'm not sure why so many people wanted to bring framing in the day after Christmas but we like it.
There were 4 of us waiting on folks designing and writing up orders at the same time.
We do nothing online but we have expanded into large capacity printing and also die bond and plexiglass mounting, laminating and laser cutting projects.
We have all 5-star reviews on three different sites and I believe that this helps bring in the business when folks are looking at shops on the internet.
Also, we received some excellent gift baskets at Christmas from customers...What could be better than that?"
We already have a huge pile of framing, retail and commercial for January.
We have 7 people working in the shop.
The commercial is off the charts.
Even the retail is crazy.
We just stretched 4 giant canvases, about 86" x 115" that if we didn't have a shop in the back that used to be an auto repair garage, we wouldn't have been able to get the canvases out of the building...
They were picked up with a large truck.
My relationship with a design company owned and run by a great lady I worked with at a previous business before she opened her own design company has really paid off.
We are great friends.
I went to her wedding years ago and I even repaired her rocker/recliner chair last year that she rocked her baby in (he's 14 now).
I just saw a new order with the name of a well known TV person.
This design company has many high profile clients in Sports, TV, Politics, etc.
Jerseys, a black light LED shadow box, custom painted frames, and it goes on and on.
The phone doesn't stop and always it's "What is your schedule and delivery time?"
I want to say "I can't frame your rush job over the phone"...."stop calling and bring it in"..
On top of this, we also are doing installations in AZ and Nevada.
I haven't had a week off in over a year...Can you tell?...
Hopefully, this will continue into 2020 and I hope all of you folks are busy in the New Year.
As far as our relationship with the design company, we've been framing for them for about 8 years now.That’s awesome. I wonder what contributed to your success? Do you mind sharing?
Thank you. That sounds like a great setup.As far as our relationship with the design company, we've been framing for them for about 8 years now.
I have a long time relationship with the owner and she has 6 designers who work for her company.
They have an amazing studio with frame and mat samples and they also sell artwork.
They also have many high end contacts even out of state for framing design.
Designers actually come to their studio and work out the framing with the designers and the clients.
What the design company doesn't have is a frame shop or their own installers.
They don't have to order materials or stock anything or build the frames.
That's where we come in.
We are separate companies and what we do is give them pricing that works for the design company and they make a profit and we make a profit.
We don't have to sell or spend any time with their clients, we just fill the orders and get paid.
The only caveat is that we can't put our labels on the framing or the designer clients might come to us directly and that's OK.
"One hand washes the other and both hands wash the face".
We all do well and it works in our situation.
Also, we have 7 people working.
Each person has a specialty, whether it is mounting, laminating, printing, laser cutting, designing and framing.
But, a few of us, like me, are the "utility infielders" in the group.
We work and fill in wherever we are needed.
As far as the retail, it's word of mouth, excellent reviews and longevity in the business and the area.
A few years ago, we went from being open five days a week to four. I still meet people any day of the week, by appointment, and it's been a great change. I still get behind, though. Last week, the thought of being open three came to mind and I brushed it off. But it could be a good idea. I still see so many when we're closed, but it allows more latitude for rummaging around and focusing on detailed projects. I also visit my dad at the nursing home five days a week, and the time flexibility helps.Over 3 years ago, I cut full-time framing to part-time framing. Shop is only open 3 days now. It was scary. However, sales have been going up and my time is more effectively spent.
correct!! what was i thinking? that car had a steel dashboard, A/C bolted to bottom of dashboard-real 'third world'64-1/2!!